Cable Length

[keithmas]

We have just had Virgin Broadband connected but the signal keeps dropping out, sometimes several times a day ad varying from 5 minutes to half an hour.

A telecom engineer from another company suggested that the cable run is too long to maintian a good Db level

The length from their single cabinet to our house is in excess of 135m

[spiderplant]

The limit is about 250m, so you are will within that, and something else is wrong Get VM back out to fix it.

ps. Welcome to the forum.

[vm_tech]

Originally Posted by spiderplant

The limit is about 250m, so you are will within that, and something else is wrong Get VM back out to fix it.

ps. Welcome to the forum.

Different area builds will have different maximum lengths, so all depends on the network architecture

[nodrogd]

Originally Posted by keithmas

We have just had Virgin Broadband connected but the signal keeps dropping out, sometimes several times a day ad varying from 5 minutes to half an hour.

A telecom engineer from another company suggested that the cable run is too long to maintian a good Db level

The length from their single cabinet to our house is in excess of 135m

Totally depends on the network build. Our area maxes out at around 200m, but some networks were built with line extenders in the underground ducts to reduce the number of surface cabinets. All cabinets have tap banks with differing resistances, so if there is no issue with faulty cabling or connectors, a tap change could fix the issue.

[SnoopZ]

Originally Posted by nodrogd

Totally depends on the network build. Our area maxes out at around 200m, but some networks were built with line extenders in the underground ducts to reduce the number of surface cabinets. All cabinets have tap banks with differing resistances, so if there is no issue with faulty cabling or connectors, a tap change could fix the issue.

And/Or running a thicker cable and possibly using an HDU like they did with mine.