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Speed Increase is a speed decrease
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Old 21-01-2016, 18:08   #1
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Thumbs down Speed Increase is a speed decrease

My 100mbps connection was rock solid at 100 down/6 up.

I signed-in to the VM site and was greeted with:

Quote:
Your speed boost is complete!

Your connection speed is now up to 150Mbps.
Now I typically get:



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Old 21-01-2016, 18:51   #2
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Re: Speed Increase is a speed decrease

Try the speed test in the morning or afternoon to see if your area suffers from congestion and do it wired.
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Old 22-01-2016, 10:09   #3
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Re: Speed Increase is a speed decrease

It's the same at all times of the day. Wired connections, and I ensure that other the other connections are not in use.
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Old 27-01-2016, 09:08   #4
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Re: Speed Increase is a speed decrease

And now I am experiencing total outages for several minutes at a time. No response from the VM team on their forums.

Loads of threads similar to mine about the speed increase actually ending up as a speed decrease. And fairly lame responses from VM as to why this is.
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Old 27-01-2016, 09:55   #5
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Re: Speed Increase is a speed decrease

Another big con springs to mind...
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Old 31-01-2016, 00:30   #6
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Re: Speed Increase is a speed decrease

Same here I went from 152meg to 200meg and speed is all over the place... I did post on the VM trial forums but haven't replied back to that one yet.

I have been testing this speed over wifi not tried wired yet but will be doing that tomorrow. as a rule when I was on the Hub1 I used my own router RT-N56U and used to pretty much max out the BB speed most days with the odd days like weekends and school holidays been a little slower not usually dropping past 100meg

I've moved to 200 meg using the Hub 3 and speeds are all over I tested a few night ago at around 00:30 and speeds were around 167meg I then tested the night after at around 2am and speeds reached about 180meg.

over the next couple of days inc today I have tested on a number of occasions around morning into the evening time and getting speeds anywhere from 55meg to 140meg

I'm posting this post at 1:27am and just done speed test on Manchester (VM) and Leicester (VM) and speeds are around 75meg





I've also noticed when gaming world of warships before the 200meg upgrade I was getting 35ms on the server now I get 35ms with lag spikes all over the place jumping to 200ms then 60ms then 125ms with some rubber banding going on
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Old 31-01-2016, 08:32   #7
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Re: Speed Increase is a speed decrease

Quote:
Originally Posted by Gavin78 View Post
Same here I went from 152meg to 200meg and speed is all over the place... I did post on the VM trial forums but haven't replied back to that one yet.

I have been testing this speed over wifi not tried wired yet but will be doing that tomorrow. as a rule when I was on the Hub1 I used my own router RT-N56U and used to pretty much max out the BB speed most days with the odd days like weekends and school holidays been a little slower not usually dropping past 100meg

I've moved to 200 meg using the Hub 3 and speeds are all over I tested a few night ago at around 00:30 and speeds were around 167meg I then tested the night after at around 2am and speeds reached about 180meg.

over the next couple of days inc today I have tested on a number of occasions around morning into the evening time and getting speeds anywhere from 55meg to 140meg

I'm posting this post at 1:27am and just done speed test on Manchester (VM) and Leicester (VM) and speeds are around 75meg





I've also noticed when gaming world of warships before the 200meg upgrade I was getting 35ms on the server now I get 35ms with lag spikes all over the place jumping to 200ms then 60ms then 125ms with some rubber banding going on
Wireless or wired?
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Old 31-01-2016, 09:46   #8
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Re: Speed Increase is a speed decrease

www.speedtest.net



http://labs.thinkbroadband.com/speedtest/

[img]Download Failed (1)[/img]

http://www.thinkbroadband.com/speedtest.html

[img]Download Failed (1)[/img]
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Old 31-01-2016, 11:12   #9
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Re: Speed Increase is a speed decrease

Hi all I have the mark 1 hub... can I order the new hub and how much will it cost me.

cheers
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Old 31-01-2016, 11:31   #10
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Re: Speed Increase is a speed decrease

Quote:
Originally Posted by richard s View Post
Hi all I have the mark 1 hub... can I order the new hub and how much will it cost me.

cheers
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Currently you can only get the new hub3 if you're a new customer or if you're upgrading to 200mbit, possibly 150mbit as well and currently have a SH1.
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Old 31-01-2016, 15:38   #11
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Re: Speed Increase is a speed decrease

Quote:
Originally Posted by Gavin78 View Post
I have been testing this speed over wifi not tried wired yet
Quote:
Originally Posted by SnoopZ View Post
Wireless or wired?
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Old 31-01-2016, 16:12   #12
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Re: Speed Increase is a speed decrease

Missed that, obviously we all know he needs to try wired first before blaming the 200mbit upgrade.
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Old 31-01-2016, 16:26   #13
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Re: Speed Increase is a speed decrease

Wireless but like I said when on 152meg my wireless speeds were rock solid 140-160meg it wasn't often it ever dropped below that. I've only had this problem since moving to 200meg. I'm going to do a wired test later
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Old 31-01-2016, 17:29   #14
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Re: Speed Increase is a speed decrease

Quote:
Originally Posted by Gavin78 View Post
Wireless but like I said when on 152meg my wireless speeds were rock solid 140-160meg it wasn't often it ever dropped below that. I've only had this problem since moving to 200meg. I'm going to do a wired test later
Yes you now have a Hub3 though so things could be not right on the wireless settings or your devices may struggle with 200mbit.

Atleast if you get full speed wired and it is not due to congestion you know it is then something on your wireless that is the issue and may not be VMs fault.
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Old 03-02-2016, 18:04   #15
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Re: Speed Increase is a speed decrease

Quote:
Originally Posted by SnoopZ View Post
Currently you can only get the new hub3 if you're a new customer or if you're upgrading to 200mbit, possibly 150mbit as well and currently have a SH1.

Thanks Snoopz a hub2 is what I require better wifi I am told!
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