V+ TiVo

07-03-2015, 23:35

I have a full service with Virgin - Broadband, Phone and TV. Been with VM since they took over from NTL.

My TV package comprises Size XL @ £32 per month and V+HD @ monthly free. So at £384 per year, it is not bad at all.

I would appreciate knowing precisely itemised what it would cost me to upgrade my V+ box to a TiVo box. For instance, would VM just swap my existing V+ box for a TiVo box all for free and I still only pay £32 monthly for the XL package ? Or will I have to pay an installation cost plus an increased monthly cost, still with the XL package ?

For my own personal taste in TV, considering all the channels I have no use for, including sports, kids stuff, radio and film channels, plus the incessant program repeats we continuously get, it would not be worth paying any extra charges just to have a TiVo box.

jb66 · 08-03-2015, 07:42

They would probably charge you £5 extra per month and £20 for postage, I like my tivo but if i was offered the same service for £5 less a month to loose the tivo I would do it.

08-03-2015, 11:03

Quote:

Originally Posted by jb66

They would probably charge you £5 extra per month and £20 for postage, I like my tivo but if i was offered the same service for £5 less a month to loose the tivo I would do it.

Thanks, sounds a non-starter, but I will wait and see what any other posters say just for interest value.

devilincarnate · 08-03-2015, 11:11

Why not try giving them a call on the "thinking of leaving us" option to se what they could do for you.

MalteseFalcon · 08-03-2015, 11:21

Good suggestion, it is 150, option 5 then option 3.

08-03-2015, 11:29

Quote:

Originally Posted by MarkC1984

Good suggestion, it is 150, option 5 then option 3.

I may do that, but it looks like a lost cause. If they make some attractive offer now, they will only bump it up next year.

At £32 per month with my free V+, it looks like a stay put job.

Stephen · 08-03-2015, 13:33

Honestly you should give them a call. Its worth finding out what you could get from them. a 12 month discount is better than a kick in the teeth.

08-03-2015, 13:43

Quote:

Originally Posted by Stephen

Honestly you should give them a call. Its worth finding out what you could get from them. a 12 month discount is better than a kick in the teeth.

Stephen,

I will call them, but if I get any sniff of an increase likely on the second year, I will stay put. I will not pay a penny extra on what I pay now, installation or otherwise and do not want any reduction enticement now just to pay more later. Been that way before a few times.

Thanks

Stephen · 08-03-2015, 14:15

Even if you were to get more for your money? ie faster broadband or better phone package?

devilincarnate · 08-03-2015, 15:47

Remember what date it was and re - negotiate after the 12 month period

Superblade7 · 08-03-2015, 16:07

Quote:

Originally Posted by Wittmann

I have a full service with Virgin - Broadband, Phone and TV. Been with VM since they took over from NTL.

My TV package comprises Size XL @ £32 per month and V+HD @ monthly free. So at £384 per year, it is not bad at all.

I would appreciate knowing precisely itemised what it would cost me to upgrade my V+ box to a TiVo box. For instance, would VM just swap my existing V+ box for a TiVo box all for free and I still only pay £32 monthly for the XL package ? Or will I have to pay an installation cost plus an increased monthly cost, still with the XL package ?

For my own personal taste in TV, considering all the channels I have no use for, including sports, kids stuff, radio and film channels, plus the incessant program repeats we continuously get, it would not be worth paying any extra charges just to have a TiVo box.

Thing is with VM is that if you have all three services (TV, BB and Phone) then you will pay a bundle price rather than the individual elements. It would be interesting to know your full monthly charge for your full package.

You could then compare against their current bundles such as Big Kahuna (https://my.virginmedia.com/bundles.html) which includes TiVo, XL TV, 152Mb BB and M Phone for £49 + LR. Obviously a chat with retentions may get it for a bit less but worth a shot. Good luck

08-03-2015, 16:23

Quote:

Originally Posted by Superblade7

Thing is with VM is that if you have all three services (TV, BB and Phone) then you will bay a bundle price rather than the individual elements. It would be interesting to know your full monthly charge for your full package.

You could then compare against their current bundles such as Big Kahuna (https://my.virginmedia.com/bundles.html) which includes TiVo, XL TV, 152Mb BB and M Phone for £49 + LR. Obviously a chat with retentions may get it for a bit less but worth a shot. Good luck

The Kahuna big bundle gives £49.00 + phone line £16.99 = £65.99.

My existing V+ gives TV-XL £32.00 + BB £30.65 + line rental £15.99 = £78.64 = £12.65 saving per month.

If I have not screwed it up, this looks well worth a go. Must be either a mistake in it or some hidden cost, I cannot believe saving £151.80 per year with a TiVo box thrown in.

progers · 08-03-2015, 16:52

I was paying £49 per month ( line rental excluded, I pay that with the line rental saver) for 50M broadband, TV XL with a V+ box & Phone XL. This was due to increase by £4.69 in February. I phoned CS and for the same deal except with a 1Tb TiVo box with self install and free activation I have an eighteen month deal at £47 per month so it's worth giving them a call.

08-03-2015, 18:58

With a Kahuna bundle at £65.99 do I get all the channels my XL has and does the engineer fit the TiVo free ?

Self installation ? What is that ? When the engineer fitted my V+, he appeared to fiddle about with his handset to register it or somehow configure it.

With a self installation, do we just attach a few existing plugs, power, HD, cable lead etc. to the TiVo and away we go ?

Superblade7 · 08-03-2015, 19:23

Quote:

Originally Posted by Wittmann

The Kahuna big bundle gives £49.00 + phone line £16.99 = £65.99.

My existing V+ gives TV-XL £32.00 + BB £30.65 + line rental £15.99 = £78.64 = £12.65 saving per month.

If I have not screwed it up, this looks well worth a go. Must be either a mistake in it or some hidden cost, I cannot believe saving £151.80 per year with a TiVo box thrown in.

If you are on one of the old legacy prices for your services then quite often the newer bundles can give you more for less

Quote:

Originally Posted by Wittmann

With a Kahuna bundle at £65.99 do I get all the channels my XL has and does the engineer fit the TiVo free ?

Self installation ? What is that ? When the engineer fitted my V+, he appeared to fiddle about with his handset to register it or somehow configure it.

With a self installation, do we just attach a few existing plugs, power, HD, cable lead etc. to the TiVo and away we go ?

Yes the Big Kahuna includes the XL TV pack. If you get a self-install then VM will send you a TiVo by courier and you install it yourself and send them the V+ back. For the install, it's simply a case of removing the connections at the back of your V+ box, then sticking the TiVo in and reconnecting them. It'll be straightforward and instructions will be included.