No EPG info for Radio 4 & On Demand for over a week.
27-07-2014, 17:14
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#1
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cf.mega poster
Join Date: Jan 2008
Posts: 10,697
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No EPG info for Radio 4 & On Demand for over a week.
Has anybody else noticed that the EPG listings for both Radio 4 and On Demand have been missing for over a week? A reboot does nothing to resolve this.
Does anybody know why this is the case and if it is to be permanent, like the removal of the synopsis for most radio channels?
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27-07-2014, 20:02
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#2
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
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Re: No EPG info for Radio 4 & On Demand for over a week.
On V+
My TiVo has the listings and synopsis for 4FM and 4LW
I don't have a V box here to check - but I guess a fault somewhere
If they were going to ditch guides I would expect all radio channels at once.
Unless they have dropped all radio listings - not just Radio 4 ???
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27-07-2014, 21:08
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#3
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: No EPG info for Radio 4 & On Demand for over a week.
On V+ and V-HD, all radio channels and barkers should now have "Now & Next" data only. It's been cut down due to the number of channels that have been added for the Commonwealth Games.
But if you've got no data at all on those channels, let me know and I'll investigate.
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28-07-2014, 20:22
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#4
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Inactive
Join Date: Apr 2007
Posts: 82
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Re: No EPG info for Radio 4 & On Demand for over a week.
If you look at the virgin community website forum you will numerous complaints re this problem. It basically says that this is due to lack of capacity on their epg and it will get worse, so coff up another five a month and you will get Tivo box, which has none of these problems.
As this forum is owned by virgin, you would have thought they could have advised us of this.
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28-07-2014, 21:21
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#5
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cf.mega poster
Join Date: Jan 2008
Posts: 10,697
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Re: No EPG info for Radio 4 & On Demand for over a week.
Quote:
Originally Posted by spiderplant
On V+ and V-HD, all radio channels and barkers should now have "Now & Next" data only. It's been cut down due to the number of channels that have been added for the Commonwealth Games.
But if you've got no data at all on those channels, let me know and I'll investigate.
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Thanks, it's as you say. I hadn't noticed the other radio channels as it is seldom that I select them.
Will this data be restored after the Commonwealth Games?
Quote:
Originally Posted by fredtheted
If you look at the virgin community website forum you will numerous complaints re this problem. It basically says that this is due to lack of capacity on their epg and it will get worse, so coff up another five a month and you will get Tivo box, which has none of these problems.
As this forum is owned by virgin, you would have thought they could have advised us of this.
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For a communications company, VM are really bad at keeping their customers informed.
If it wasn't for some members of their staff kindly giving up their spare time to help, things would be even worse.
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28-07-2014, 23:35
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#6
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: No EPG info for Radio 4 & On Demand for over a week.
Quote:
Originally Posted by RichardCoulter
Will this data be restored after the Commonwealth Games?
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I hope so, but no decision has been made. We're still looking at the options.
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29-07-2014, 09:20
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#7
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 49
Posts: 5,956
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Re: No EPG info for Radio 4 & On Demand for over a week.
Quote:
Originally Posted by fredtheted
As this forum is owned by virgin, you would have thought they could have advised us of this.
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Virgin don't own this forum.
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29-07-2014, 09:21
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#8
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
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Re: No EPG info for Radio 4 & On Demand for over a week.
Quote:
Originally Posted by devilincarnate
Virgin don't own this forum?
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Virgin Media do not own, or have any stake in, this Forum.
__________________
Thank you for calling the Abyss.
If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare.
If my post is in bold and this colour, it's a Moderator Request.
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29-07-2014, 09:36
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#9
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 49
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Re: No EPG info for Radio 4 & On Demand for over a week.
Quote:
Originally Posted by Hugh
Virgin Media do not own, or have any stake in, this Forum.
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I know Hugh I really shouldn't have used the question mark, I was pointing it out to the person I quoted.
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30-07-2014, 19:21
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#10
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cf.mega poster
Join Date: Jan 2008
Posts: 10,697
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Re: No EPG info for Radio 4 & On Demand for over a week.
Quote:
Originally Posted by spiderplant
I hope so, but no decision has been made. We're still looking at the options.
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Thanks.
Quote:
Originally Posted by Hugh
Virgin Media do not own, or have any stake in, this Forum.
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I took it to mean that Virgin Media own the Virgin Community Forums that he referred to at the beginning of his post (as they do) 
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01-08-2014, 00:31
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#11
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Got inside news - PM me
Join Date: Jul 2006
Location: Media Boy UK HQ
Posts: 15,078
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Re: No EPG info for Radio 4 & On Demand for over a week.
Quote:
Originally Posted by ozsat
On V+
My TiVo has the listings and synopsis for 4FM and 4LW
I don't have a V box here to check - but I guess a fault somewhere
If they were going to ditch guides I would expect all radio channels at once.
Unless they have dropped all radio listings - not just Radio 4 ???
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It here to stay (As of July 31st)
http://www.cableforum.co.uk/board/11...ule-v-box.html
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01-08-2014, 07:47
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#12
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Inactive
Join Date: Feb 2009
Location: Sompting, West Sussex
Age: 61
Services: 1TB Tivo, "Big Kahuna"
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Re: No EPG info for Radio 4 & On Demand for over a week.
This was posted on the Virgin Forum (although was posted the day after you raised the question).
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01-08-2014, 10:43
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#13
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Inactive
Join Date: Nov 2010
Location: Surrey
Services: Virgin Cable TV (Tivo) and Freeview
Posts: 1,227
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Re: No EPG info for Radio 4 & On Demand for over a week.
sad to see the radio listings clobbered.
Am lucky to have Tivo....
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13-08-2014, 16:16
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#14
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cf.mega poster
Join Date: Jan 2008
Posts: 10,697
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Re: No EPG info for Radio 4 & On Demand for over a week.
Quote:
Originally Posted by Media Boy
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I can't see anything to say this has become permanent
Despite the cessation of the Commonwealth Games, the listings haven't returned.
One of my main uses for the V+ during the day is to set reminders for radio programmes to automatically come on whilst I'm busy working.
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13-08-2014, 16:34
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#15
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Got inside news - PM me
Join Date: Jul 2006
Location: Media Boy UK HQ
Posts: 15,078
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Re: No EPG info for Radio 4 & On Demand for over a week.
As part of new channel launches for the Commonwealth Games and additional channel releases planned, we have made some changes to the information available in the channel guides for some of our existing channels.
This change does not affect TiVo customers.
It means our channels below will have a reduced channel listing and schedule information.
We will keep you updated as we review the information we can provide in the channel guides.
http://community.virginmedia.com/t5/...-p/2410587#M33
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