General : Virgin Media Retentions

[southlad]

Hi everyone,

I was offered the following...

TVXL with Tivo
30MB BB
Talk Weekends

£36.99PM for 6 months, then £41.99PM.

I was pleased with this, do you think it's a good deal?

[anap]

Originally Posted by southlad

Hi everyone,

I was offered the following...

TVXL with Tivo
30MB BB
Talk Weekends

£36.99PM for 6 months, then £41.99PM.

I was pleased with this, do you think it's a good deal?

Very good. Essential collection with XL TV is £60.99.

[v0id]

Yeah, v.good. I'm paying that now for what I've got

I phoned initially to get this deal but got told plain and simple that it was "for brand new customers only"
Then they had the nerve to tell me on twitter that they treat all their customers equally

[andy_m]

Originally Posted by southlad

Hi everyone,

I was offered the following...

TVXL with Tivo
30MB BB
Talk Weekends

£36.99PM for 6 months, then £41.99PM.

I was pleased with this, do you think it's a good deal?

Including line rental?

[johnathome]

Originally Posted by southlad

Hi everyone,

I was offered the following...

TVXL with Tivo
30MB BB
Talk Weekends

£36.99PM for 6 months, then £41.99PM.

I was pleased with this, do you think it's a good deal?

Is this package what you have at the moment and how much were you paying?

I must phone sometime and see if i can get a Tivo with free activation, don't think i'll bother with it otherwise.

[geordiechris]

Originally Posted by johnathome

I must phone sometime and see if i can get a Tivo with free activation, don't think i'll bother with it otherwise.

I just recently upgraded to the VIP collection from the Premier Collection with a 500GB TiVo. The deal I was given was an upgrade to a 1TB TiVo with FREE activation and also FREE installation (they also gave me the package for £96.49 INCLUDING line rental, instead of it costing the advertised £115.49), so it is possible to get a free activation deal and possibly a better price for your package as well, and therefore worthwhile giving them a call.

[southlad]

Originally Posted by andy_m

Including line rental?

Yes including line rental, I checked this with him about 3 times!! I'll be double checking my next bill though.

Previous to this I had-

TVL with Tivo
30MB BB
Talk weekends
£40.64 (Including £11 loyalty discount which ran for two years)

So basically for just £1.35 extra I've upgraded to TVXL.

I was going to transfer to Sky as I got a 50% off Sky code, but I love Tivo and Virgin BB speeds so was happy to stay with this deal.

[DaMac]

Mmm, I'm on my way to retentions any day now, I'm knocking my tv service on the head, havnt decided whether or not to keep the broadband and phone or go to BT?

[Doug P]

Wouldn't touch BT with a barge pole. Inferior products less sport and appallingly inefficient and rude customer service and engineers not a patch on VM's....

[DaMac]

Like I said I'm knocking tv on the head, would be going for faster gaming and so I don't get warning letters if I download some big files on a Saturday afternoon.

[theone2k10]

I got a fairly good deal a couple of months ago i think.
TVXL
100MB Broadband (upgraded to 120mb by end of October)
Tivo
Talk weekends

£48.99 a month for 6 months then £56 a month afterwards.

[jobbie8]

My current contract is up in october. VM called me and offered me:

Swap my 500 Tivo for 1TB
A new Tivo 1TB for my sons room
Keep my other 2 x 1TB Tivos
(total of 4 Tivos)
Keep 30mb BB
Keep XL TV
Caller ID
Drop phone down to free weekends only (now on XL but hardly use landline)
Spotify for 3 months
All with free installation and activation.

For £70 a month, I pay £72 now, also going to pay Landline Saver which would bring my monthly payment down by £14.99

Originally told price would be £72, paper contract says £70, confirmed tonight that paper contract is correct.

We never use the landline so the Unlimted Call plan will be swapped for a extra Tivo. Is this good?