Understanding Bills ??!

busboy125 · 22-08-2013, 19:53

Can anyone help, have been looking at past bills and have come to the conclusion the bills are confusing. I have the following on my bill:

*Talk International 2 *Talk Mobile 2 *Talk Unlimited *VIP with TiVo Bundle Saving *Free Voicemail *TV Size: X L *1 Additional V Box *V+ HD Monthly Fee *TiVo Monthly Fee *Broadband XXL (Up To 100mb)

Then the price at the bottom which I think is rather high. My query being it shows 1 additional V Box. I have no additional V Box! Am I being billed for it.
I have a TiVo and a V+ Box

Hopefully someone can explain. £59.81 I am being charged for the above. Is this correct?

James

BenMcr · 22-08-2013, 21:10

According to the above you do have a V box - the V+ HD box that you have in addition to your TiVo

Obviously if you literally only have the TiVo box, you need to talk to VM!

busboy125 · 22-08-2013, 22:21

Quote:

Originally Posted by BenMcr

According to the above you do have a V box - the V+ HD box that you have in addition to your TiVo

Obviously if you literally only have the TiVo box, you need to talk to VM!

So everything is right then. I do have TiVo and also a V+ box as second box upstairs. Just seemed odd that they call it a Additional V Box.

BenMcr · 22-08-2013, 23:32

Quote:

Originally Posted by busboy125

So everything is right then. I do have TiVo and also a V+ box as second box upstairs. Just seemed odd that they call it a Additional V Box.

Yup it's all correct.