Problems logging in to e-mail & My Virgin Media

[bonzoe]

Getting error message saying java script is disabled. This also occurred in March, see other post re java.

Spoke to faults who did not seem to have a clue, then told me that I would be charged to have it fixed!!

Seemed to recall that the last time this occurred was after a java update which was not correctly implemented by VM.

I did not change anything and fault went away.

Does anyone else have the problem?

Seems to be an error in javascript on the site, Opera browse detects it:

[10/06/2013 19:52:12] JavaScript - https://identity.virginmedia.com/vm_...p/login.action
Event thread: DOMContentLoaded
Uncaught exception: TypeError: '$('#login').validate' is not a function
Error thrown at line 6, column 1 in <anonymous function>() in https://identity.virginmedia.com/vm_...e.function.js:
$('#login').validate({
called via Function.prototype.apply() from line 1032, column 4 in <anonymous function: jQuery.Callbacks>(context, args) in https://identity.virginmedia.com/vm_...ery/jquery.js:
if ( list[ firingIndex ].apply( context, args ) === false && flags.stopOnFalse )
called from line 1150, column 6 in <anonymous function: fireWith>(context, args) in https://identity.virginmedia.com/vm_...ery/jquery.js:
fire( context, args );
called from line 421, column 3 in <anonymous function: ready>(wait) in https://identity.virginmedia.com/vm_...ery/jquery.js:
readyList.fireWith( document, [ jQuery ] );
called from line 909, column 2 in <anonymous function: DOMContentLoaded>() in https://identity.virginmedia.com/vm_...ery/jquery.js:
jQuery.ready();

---------- Post added at 21:37 ---------- Previous post was at 19:41 ----------

Umm- seems to be working now, and I did nothing at my end, they had better not charge me!