Where can I find out when my upload speed increases?
25-09-2012, 14:49
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#1
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Inactive
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 43
Services: 120mbit Virgin Media Cable
Sky Digital Package (Sky+)
Posts: 691
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Where can I find out when my upload speed increases?
Hi there
I was recently moved from 100mbit up to 120mbit, and I heard that the upload would be moved from 5mbit to 10mbit, just wondered where can I find out when this will take place exactly? Would rather not ring CS.
Thanks in advance.
Regards
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25-09-2012, 14:59
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Where can I find out when my upload speed increases?
If you've gone to 120Mbit, then you'll have a 12Mbit upload immediately.
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25-09-2012, 15:02
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#3
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Inactive
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 43
Services: 120mbit Virgin Media Cable
Sky Digital Package (Sky+)
Posts: 691
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Re: Where can I find out when my upload speed increases?
I am getting 120mbit (12mb/sec) download speed, but my upload is still at the old rate of 5mbit (620kb/sec)
Or is 12mb/sec speed actually what 100mbit gets?
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25-09-2012, 15:15
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#4
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Where can I find out when my upload speed increases?
Log into My VM and it'll tell you what you are on
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25-09-2012, 15:32
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#5
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Inactive
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 43
Services: 120mbit Virgin Media Cable
Sky Digital Package (Sky+)
Posts: 691
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Re: Where can I find out when my upload speed increases?
I've logged in and looked and checked and it says my area is ready.
Quote:
Congratulations! The new double speed boosts are already up and running in your area.
We've finished upgrading the fibre optic network in your area.
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I just did a speedtest and I'm still getting 100mbit with an upload of 5mbit
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25-09-2012, 15:37
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#6
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Where can I find out when my upload speed increases?
No, you need to see what it says before that. For instance mine says:
Quote:
Exciting news - we're giving you a free broadband boost to up to 120Mb, the UK's fastest ever widely available broadband!
Our engineers are still working on the fibre optic network in your area to make speeds of 120Mb and upwards possible. We'll be in touch as soon as we're ready to upgrade you
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Which means I'm still on 100Mbit.
The postcode checker doesn't have the 120Mbit schedule yet.
---------- Post added at 15:37 ---------- Previous post was at 15:35 ----------
Anyway, I've just checked and as far as I know only two places are currently piloting 120Mbit - Hertford isn't one of them
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25-09-2012, 15:49
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#7
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Inactive
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 43
Services: 120mbit Virgin Media Cable
Sky Digital Package (Sky+)
Posts: 691
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Re: Where can I find out when my upload speed increases?
Thanks for the reply. I've checked the message and it says I am ready for the double speed boost, and that the engineers have completed work on the fibre optic.
Rang CS and spoke to some guy in India, to be honest I couldnt understand him that well (I normally can) but the line was quite bad, but he was saying something about calling me back tomorrow, he said that my area is ready (he can see that) but for some reason its not moved from 100 to 120 yet.
Dont know if he was fobbing me off though, not sure if he'll ring back tomorrow...
btw, my message in the green box shows this:-
I then went to the 'check' page and thats where I got the info in my previous post.
Will just have to wait & see, I'm surprised the checker doesnt have the 120mbit schedule yet? Any idea when the 120mbit is being rolled out? if my area is ready it might as well be rolled out to us now...
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25-09-2012, 16:32
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#8
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cf.mega poster
Join Date: Jul 2008
Location: Coventry
Services: Fusion Fibre 900
Posts: 1,789
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Re: Where can I find out when my upload speed increases?
My post code checker has me down for between December 2012 and February 2013. This is a change form the previous March and June 2013.
So, estimates can change. Also work on the network can become apparent well before upgrade day. For instance, today we in Coventry got put on to 6 downstream channels instead of 4.
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25-09-2012, 16:59
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#9
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Where can I find out when my upload speed increases?
Quote:
Originally Posted by Simcut
I am getting 120mbit (12mb/sec) download speed, but my upload is still at the old rate of 5mbit (620kb/sec)
Or is 12mb/sec speed actually what 100mbit gets?
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No you're not.
12MB/sec is 96Mbit.
The 100Mb service from VM is actually 111Mb so you should get at least 13MB/sec.
If you were on 120Mb you'd be getting around 16MB/sec.
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25-09-2012, 21:59
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#10
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Inactive
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 43
Services: 120mbit Virgin Media Cable
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Posts: 691
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Re: Where can I find out when my upload speed increases?
Quote:
Originally Posted by qasdfdsaq
No you're not.
12MB/sec is 96Mbit.
The 100Mb service from VM is actually 111Mb so you should get at least 13MB/sec.
If you were on 120Mb you'd be getting around 16MB/sec.
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Okay, thanks for the clarification 
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25-09-2012, 23:31
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#11
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common as muck
Join Date: Apr 2009
Location: Dirty Old Town
Posts: 3,535
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Re: Where can I find out when my upload speed increases?
Quote:
Your area is ready
Congratulations! The new double speed boosts are already up and running in your area.
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Are these speeds about right for 120u and 12d ? Still looks like 100u and 10d to me.
__________________
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25-09-2012, 23:42
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#12
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Inactive
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 43
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Re: Where can I find out when my upload speed increases?
yeah thats 100/10
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26-09-2012, 00:01
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#13
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Where can I find out when my upload speed increases?
Quote:
Originally Posted by Jimmy-J
Are these speeds about right for 120u and 12d ? Still looks like 100u and 10d to me.
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Again, the postcode checker doesn't have the 120Mbit schedule on it yet
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26-09-2012, 15:12
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#14
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Where can I find out when my upload speed increases?
Quote:
Originally Posted by Jimmy-J
Are these speeds about right for 120u and 12d ? Still looks like 100u and 10d to me.
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Speedtests tell you the speed of your connection to the internet, not of your local line.
If you want to know what service you're on with absolute accuracy look at your modem status page, not some internet flash speedtest.
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26-09-2012, 21:02
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#15
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Inactive
Join Date: Feb 2004
Location: Hertford, Hertfordshire
Age: 43
Services: 120mbit Virgin Media Cable
Sky Digital Package (Sky+)
Posts: 691
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Re: Where can I find out when my upload speed increases?
speedtest is very reliable though, even VM ask you to use it to do a speedtest...
---------- Post added at 21:02 ---------- Previous post was at 19:38 ----------
Didn't get a call back from Tech Support.... 
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