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Old 14-01-2012, 08:11   #1
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Self check

Is there a trace or modem serial number i can do / enter to see if i can receive 100mb without an engineer visit.. i am currently on VIP50. Thanks.
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Old 14-01-2012, 08:14   #2
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Re: Self check

To get 100Mb you need this modem.

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Old 14-01-2012, 08:17   #3
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Re: Self check

And can i do that as a self install?

I Currently have this one:-
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Old 14-01-2012, 08:19   #4
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Re: Self check

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Originally Posted by DaMac View Post
And can i do that as a self install?
And that is the 1 million dollar question
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Old 14-01-2012, 08:20   #5
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Re: Self check

Quote:
Originally Posted by DaMac View Post
And can i do that as a self install?
No they insist on a manned install due to it being the flagship product as they want it working first time.

http://shop.virginmedia.com/broadband/up-to-100mb.html
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Old 14-01-2012, 08:22   #6
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Re: Self check

Looks like it will have to wait till there are some good TiVo deals on then i can book a day of work...
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Old 14-01-2012, 10:50   #7
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Re: Self check

P.S. is that modem also a gigabit router? Thanks.
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Old 14-01-2012, 10:54   #8
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Re: Self check

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Originally Posted by Masque View Post
No they insist on a manned install due to it being the flagship product as they want it working first time.

http://shop.virginmedia.com/broadband/up-to-100mb.html
Shame some of these manned installs result in using the wrong power supply for the hub and/or leaving power levels out of whack and running off before testing can be done.
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Old 14-01-2012, 11:02   #9
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Re: Self check

Quote:
Originally Posted by Ignitionnet View Post
Shame some of these manned installs result in using the wrong power supply for the hub and/or leaving power levels out of whack and running off before testing can be done.
I know and it is quite wrong and we see the aftermath when they ring in, except for 100Mb.
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Old 14-01-2012, 11:35   #10
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Re: Self check

Quote:
Originally Posted by DaMac View Post
P.S. is that modem also a gigabit router? Thanks.
Sure is
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Old 14-01-2012, 12:43   #11
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Re: Self check

Quote:
Originally Posted by Masque View Post
To get 100Mb you need this modem.

i aint got that and im on 100meg and nobody had to come out to install,Got d.link router and modem
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Old 14-01-2012, 15:15   #12
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Re: Self check

Quote:
Originally Posted by howardmicks View Post
i aint got that and im on 100meg and nobody had to come out to install,Got d.link router and modem
You may have a VMNG300 but sooner rather than later you will need it replacing as the rollout to 8 downstreams progresses.

You upgraded over the phone but an upgrade without either the Superhub or the VMNG300 requires a technician and sometimes you may need a technician even if you have the correct modem.
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Old 14-01-2012, 16:51   #13
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Re: Self check

I've got a VMNG300, and the DLINk router linked into a gigabit switch, i'd rather stick with what i know works, seems alot of people have had to switch the superhub to modem only mode to get decent speeds. If i upgrade over the phone wil i be able (for now) to keep my existing setup?
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Old 14-01-2012, 17:02   #14
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Re: Self check

Quote:
Originally Posted by DaMac View Post
I've got a VMNG300, and the DLINk router linked into a gigabit switch, i'd rather stick with what i know works, seems alot of people have had to switch the superhub to modem only mode to get decent speeds. If i upgrade over the phone wil i be able (for now) to keep my existing setup?
ya, you definitely don't want the shub dude. If you are happy with your current kit then stick with it. My old linksys router only had 100mbit ports on it so I coughed up £100 for a new one but it was well worth it.
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Old 14-01-2012, 20:32   #15
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Re: Self check

I wonder what will happen when the 50Mb > 100Mb upgrades happen. Presumably 100Mb won't be an engineer install then and they'll just send out the SH?
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