100M My Packet loss

ocuk · 21-11-2011, 22:00

Hey guys

I'm getting unplayaable gaming on BF3

Check this out!
http://www.youtube.com/watch?v=kz25aSAvpdA

I'm on the 100mb Virgin Net using a "crap" SuperHub. I have disabled all router functionality and I'#m using my own Netgear WNDR3700 Router - I have the same issues when using the Router on the SuperHub too.

Here is my packet loss info.

Using the SuperHub Router (now disabled and just using it as a modem)

Using the SuperHub modem and my own Netgear WNDR3700

Already had an engineer come and "test" my line and fit a signal filter and replace my Hub, what else can I do? It is making my Battlefield and other online gaming impossible!

General Maximus · 21-11-2011, 22:02

what are your power levels like. I am presuming he fitted an attenuator?

ocuk · 21-11-2011, 22:13

How do I get my power levels? Having disabled the router function on the Hub the 192.168.0.1 no longer works, I can only access my WNDR3700 using 192.168.1.1

Also yes he fitted a attenuator!

arcimedes · 21-11-2011, 22:23

Quote:

Originally Posted by ocuk

How do I get my power levels? Having disabled the router function on the Hub the 192.168.0.1 no longer works, I can only access my WNDR3700 using 192.168.1.1

Also yes he fitted a attenuator!

Use 192.168.100.1 to access the superhub when acting as a modem.

ocuk · 21-11-2011, 23:07

No idea what these figures should be though

djfunkdup · 22-11-2011, 00:15

Power levels are fine..

downstream power levels 0.9 -2.2 almost perfect

upstream power 42.5 again fine..

looks like your UBR is congested.. what time did the packet loss and high latency settle back down to the norm.?? i am guessing about 1am or close.

ocuk · 22-11-2011, 07:53

The packet loss is during peak time 7pm till midnight ish!

Is there anything I can do to get this fixed?

General Maximus · 22-11-2011, 08:33

lol, no, that is peak and at that time pretty much everyone is screwed

djstevie · 22-11-2011, 09:31

I've been having the same issue for months now. Had techs out, routers changed you name it and it still makes online gaming a waste of time. A quick look at the official Virgin forums show that there are many who have issues with online gaming and packet loss etc.

leewill31 · 22-11-2011, 17:26

ive been getting exactly the same packet loss every night peak time for the last few months from 5% to even as high as 25%,

getting sick and tired of it now and when i phone all i get is my end is fine?

ocuk · 24-11-2011, 19:08

So more crappiness on my line with rubbish packet loss.

Unplayable gaming!

I'm meant to be on their 100mb line? I am unable to actually play Battlefield 3!

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With a 6% packet loss to virginmedia.com too and spikes of 350 on my ping

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My power levels seem fine though

robbojc · 24-11-2011, 21:17

I have same issues mate,in the evening the game is at time unplayable.My out come is i have to live with it cos the problems in my area dont warrant any investment to upgrade equipment.
Makes a mockery of their recent adverts for online gaming.
I got 3 mths half price but after that im going elsewhere cos unless im out of work and can play during the day im screwed for playing at night

Chrysalis · 24-11-2011, 23:19

the good news for you is due to the recent ASA ruling you may be able to cancel and get your entire contract refunded so you can choose a decent gaming isp.

Or you can hold out and hope the new traffic management next year improves things.