Superhub superhub info needed

pace508 · 15-11-2011, 07:35

i am a new customer not yet been installed,when i get my superhub can wireless be turned off my system is hard wired, if so how

Peter_ · 15-11-2011, 07:38

Click the link and follow the instructions on how to go into Modem Mode.

http://help.virginmedia.com/system/s...NE_OFFSET=null

kwikbreaks · 15-11-2011, 08:36

Good advice if you have a decent router but if you just need basic routing capabilities and simply want to turn off the wireless then yes you can.

http://help.virginmedia.com/system/s...ICLE_ID=345036

Peter_ · 15-11-2011, 08:40

Quote:

Originally Posted by kwikbreaks

Good advice if you have a decent router but if you just need basic routing capabilities and simply want to turn off the wireless then yes you can.

http://help.virginmedia.com/system/s...ICLE_ID=345036

That link is dead.

pace508 · 15-11-2011, 08:46

Quote:

Originally Posted by kwikbreaks

Good advice if you have a decent router but if you just need basic routing capabilities and simply want to turn off the wireless then yes you can.

http://help.virginmedia.com/system/s...ICLE_ID=345036

thats the info i wanted.thanks

kwikbreaks · 15-11-2011, 08:57

Quote:

Originally Posted by Masque

That link is dead.

Works for me and clearly for the OP too. ???? I'm not currently on VM and I guess he's not either so maybe that's the reason???

Peter_ · 15-11-2011, 09:01

Quote:

Originally Posted by kwikbreaks

Works for me and clearly for the OP too. ???? I'm not currently on VM and I guess he's not either so maybe that's the reason???

I get

Quote:

<H1 class=ErrorHeader>The following error occurred:

Quote:

Error:Your web template session has expired. Please login again.

[/QUOTE]But I expect it takes him to the modem Mode links I posted above.

kwikbreaks · 15-11-2011, 09:09

Probably a VM website error.

The link takes him to a page that explains how to turn off the WiFi which is what he asked about.

Quote:

How do I disable wireless on the Virgin Media Super Hub?

This article is recommended to advanced users only.

We recommend that you leave the default wireless settings for the Super Hub as they are. If you are certain that you do not wish to make a wireless connection to the Super Hub, you may decide to turn off the wireless signal. In this case, you would be able to connect the Super Hub to your computer only by using the supplied Ethernet cable.

Follow the instructions below if you wish to disable the Super Hub's wireless signal. If you change your mind, you can follow the same steps to re-enable the wireless signal.
How to disable the wireless signal, using the Super Hub's Virgin Media button

1. Before you disable the Super Hub's wireless signal, make sure that your computer is connected to the Super Hub via the supplied Ethernet cable.

The easiest way to turn off the wireless signal is by using the Virgin Media button on the front of the Super Hub. The button looks like this:

2. Press and hold the Virgin Media button for six seconds.

You should now see that the Wireless light on the side panel of the Super Hub is turned off. This confirms that the wireless signal has been disabled.

Any devices on your wireless network that were connected to the Super Hub will now be disconnected. The Super Hub will be unable to accept any wireless connections until the above process is reversed (hold down the Virgin Media button again for six seconds until the Wireless light comes back on).

With the wireless signal turned off, the Super Hub will be able to accept connections only from devices that are physically attached via an Ethernet cable to any of the four Ethernet ports on the rear of the Super Hub.

To disable the router features on the Super Hub completely and use the device as a normal cable modem only, please see this article.

It then goes on with how to do it via the web interface instead.