Morning,
I am just wondering if anyone has any idea of whats going on with my connection cause I know a few VM employees hang about on here.
I have a post on the VM Community but obviously its got a several day lead time and so far I am waiting for a response and I havent had any time yet to call in.
Basically browsing the internet you can really tell that my pings/latency is high. General downloading however seems fine.
About 3 weeks ago my connection was fine and I'd have charts like the attached image daily.
But now however, my live graph is like this everyday:
http://www.thinkbroadband.com/ping/s...93111367e.html
Here are my modem stats:
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 55 55616000 Kbits/sec 323000000 Hz 0.0 dBmV 43.1 dB Hybrid
Locked QAM256 52 55616000 Kbits/sec 299000000 Hz 0.4 dBmV 41.9 dB Hybrid
Locked QAM256 53 55616000 Kbits/sec 307000000 Hz 0.3 dBmV 41.7 dB Hybrid
Locked QAM256 54 55616000 Kbits/sec 315000000 Hz 0.3 dBmV 42.5 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 8 20480 Kbits/sec 45800000 Hz 44.3 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 10529
Max Traffic Rate 53000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 10623
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Mon Nov 07 11:47:09 2011
PS, the timeout at 2AM and 2:30 is the Superhub and Router resetting, and a scheduled reboot on the router again at 2:30 just incase the router doesnt connect first time around.
Cheers for any possible advice.
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