possible problem

[Martyn]

I've had 10mb since i moved house, not 1 problem untill the other day where i lost internet, nothing worked.. guy come out apparently its the power levels to high brilliant he fixed it, but now i lag on games...


this is my pingtest now




Before



i have no idea why i lag!!

[gobbledigook]

check out the 'signal levels' stickie at the top of the forum... post your results, we can see if the engineer lowered them too much!

[Peter_]

standard modem

Please post the modem model and the Upstream and Downstream stats from your modem just click http://192.168.100.1/CmOpConfig.asp or if that does not work click http://192.168.100.1/

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Hub/Superhub

Please post the Upstream and Downstream stats from your modem just click http://192.168.100.1/ the username is admin and the password is changeme, then click on the small red writing that says advanced settings then look down the left hand side and under Maintenance click on connection and copy and post the details from there.