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Hi all,
I have been using VM for about 6 years, very good. I have stared with an intermittent dropping of connection over last 3 days. ……dhcp error... Your computer has lost the lease to its IP address ***.***.***.* on the Network Card with network address…
So far;
1, checked VM status area 14 – all ok over last 3 days
2. Removed router to use modem only; re-started/booted both
3. Disabled scanner/firewall
4. Diagnosed with xp the network card/ok
5. ipconfig.exe /release & ipconfig.exe /renew
If I use the xp network diagnostics it re-connects, but when I try a website it’s back off again.
I am not sure if it is an issue on VM’s side?
Please can anyone advise. Regards & Thanks Sean
XP Event
Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1000
Date: 27/08/2011
Time: 11:59:51
User: N/A
Computer: SEAN
Description:
Your computer has lost the lease to its IP address 192.168.100.10 on the Network Card with network address 001868118BBF.
Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 27/08/2011
Time: 11:59:51
User: N/A
Computer: SEAN
Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001868118BBF. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
CMD info
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Sean >ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Sean
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin
If you use a router, and lose your DHCP lease, then it's nothing to do with your internet connection or VM. Either your network card, drivers, or router is buggered.
Through a process of elimination, if it occurs when using the modem only, then it'll be something specific to your machine.
Services: Virgin Media Telephone and 100Mb broadband, Sky Q
Posts: 1,994
Re: Lost lease to IP address on network card
Look again at the information that you're being given by your machine. The entry in the event log points to a network card with a different MAC address to the one listed in the output of ipconfig /all.
What happens when you use a direct modem connection, you should get a public IP leased to you(non 192.168).
EDIT: Have a look in device manager, how many network cards does it show?
Re: Lost lease to IP address on network card -Fixed
Hi all,
I rang VM & they tested the modem/connection remotely. VM said the modem was poss at fault,was using a scientific atlanta 2100 for about 5 years. I now have a new modem from VM & it has sorted the fault.
VM were very good with customer care etc.