09-07-2011, 13:24
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#1
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Inactive
Join Date: May 2006
Location: Newcastle Staffordshire(Bromley)
Services: Sky+ Hd Multiroom,Unlimited Broadband,Unlimited Phone,WD Tv
Posts: 1,742
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second tivo
Using our £50 credit to get the smaller tivo for the bedroom install this thursday how would remote record work with two boxes?.
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09-07-2011, 13:51
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#2
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cf.mega poster
Join Date: Jun 2003
Posts: 9,019
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Re: second tivo
At the moment it sets the recording on both. Hopefully in future you'll be able to choose.
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09-07-2011, 17:35
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#3
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Inactive
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
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Re: second tivo
Quote:
Originally Posted by spiderplant
At the moment it sets the recording on both. Hopefully in future you'll be able to choose.
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When I did a test recording, it only did it on one box and I was told I wasn't able to choose which one.
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09-07-2011, 23:07
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#4
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cf.mega poster
Join Date: Jun 2003
Posts: 9,019
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Re: second tivo
Quote:
Originally Posted by passingbat
When I did a test recording, it only did it on one box and I was told I wasn't able to choose which one.
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That's how it used to work. It's been changed recently.
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10-07-2011, 00:02
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#5
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cf.mega poster
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Re: second tivo
If I decided to get TiVo, can I get 2 500Gb boxes installed on the same day and have my V+HD and V HD boxes taken away completely? What would the instal charge be for getting 2 TiVo's at the same time.
Sorry if this is off topic
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10-07-2011, 00:04
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#6
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Guest
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Re: second tivo
Quote:
Originally Posted by Chad
If I decided to get TiVo, can I get 2 500Gb boxes installed on the same day and have my V+HD and V HD boxes taken away completely? What would the instal charge be for getting 2 TiVo's at the same time.
Sorry if this is off topic
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Yes and Nothing.
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10-07-2011, 00:05
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#7
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Inactive
Join Date: Jul 2011
Posts: 38
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Re: second tivo
Quote:
Originally Posted by Chad
If I decided to get TiVo, can I get 2 500Gb boxes installed on the same day and have my V+HD and V HD boxes taken away completely? What would the instal charge be for getting 2 TiVo's at the same time.
Sorry if this is off topic
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Quote:
Originally Posted by Jameseh
Yes and Nothing.
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would there not still be a one off charge of 49 per box?
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10-07-2011, 00:10
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#8
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Guest
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Re: second tivo
Quote:
Originally Posted by Colin_G
would there not still be a one off charge of 49 per box?
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That's the activation fee. This month is free installation which is usually £40 per box (or so I am let to believe).
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10-07-2011, 00:10
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#9
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cf.mega poster
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Re: second tivo
Quote:
Originally Posted by Jameseh
Yes and Nothing.
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10-07-2011, 00:19
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#10
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Inactive
Join Date: Jul 2011
Posts: 38
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Re: second tivo
Quote:
Originally Posted by Jameseh
That's the activation fee. This month is free installation which is usually £40 per box (or so I am let to believe).
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gotchya loud and clear. Still think it could be an simpler pricing structure though, install and activation fees. Especially when all the activation is, is an engineer phoning a call center staff with a few digits lol
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10-07-2011, 01:18
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#11
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Permanently Banned
Join Date: Jun 2011
Services: Sky+HDx4,Skyworld+Multiroom. VM 50Mb
Posts: 314
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Re: second tivo
Quote:
Originally Posted by Colin_G
gotchya loud and clear. Still think it could be an simpler pricing structure though, install and activation fees. Especially when all the activation is, is an engineer phoning a call center staff with a few digits lol
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In 8 years of being a Sky customer I never came across an "activation" fee. In the 3 months I was a VM tv customer I had 2 installation fees and 3 activations fees.
Thats £250 lol, NOTE TOO SELF..........NEVER LEAVE SKY AGAIN .
Could anyone explain an activation fee? eg- My box has been installed, connected to my TV and ready to go........Now Virignmedia want £49 to activate it, So a half decent I.T tech would get £50 an hour for a very basic job outside London. So what do I get for my £49 activation fee?
I know the call center staff earn less then £7 an hour so if it took an hour to activate my box then the call center peeps get £7 an hour. Where does the other £42 go?
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10-07-2011, 01:25
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#12
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Inactive
Join Date: Jan 2011
Location: Crawley
Services: Sky TV in the living room, Freeview in the bedroom. Plusnet Unlimited Fibre
Posts: 632
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Re: second tivo
Quote:
Originally Posted by Charliedontsurf
In 8 years of being a Sky customer I never came across an "activation" fee. In the 3 months I was a VM tv customer I had 2 installation fees and 3 activations fees.
Thats £250 lol, NOTE TOO SELF..........NEVER LEAVE SKY AGAIN .
Could anyone explain an activation fee? eg- My box has been installed, connected to my TV and ready to go........Now Virignmedia want £49 to activate it, So a half decent I.T tech would get £50 an hour for a very basic job outside London. So what do I get for my £49 activation fee?
I know the call center staff earn less then £7 an hour so if it took an hour to activate my box then the call center peeps get £7 an hour. Where does the other £42 go?
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Perhaps it's for the cost of the box....just a guess!
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10-07-2011, 01:29
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#13
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Permanently Banned
Join Date: Jun 2011
Services: Sky+HDx4,Skyworld+Multiroom. VM 50Mb
Posts: 314
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Re: second tivo
Quote:
Originally Posted by BenJSmyth
Perhaps it's for the cost of the box....just a guess!
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Oh so that explains why its called an ACTIVATION fee, if it was the box cost I know VM would state it as a box cost. They would not want to mislead customers no matter what you want people to think.
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10-07-2011, 02:02
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#14
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cf.mega poster
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Re: second tivo
Quote:
Originally Posted by Charliedontsurf
Could anyone explain an activation fee? eg- My box has been installed, connected to my TV and ready to go........Now Virignmedia want £49 to activate it, So a half decent I.T tech would get £50 an hour for a very basic job outside London. So what do I get for my £49 activation fee?
I know the call center staff earn less then £7 an hour so if it took an hour to activate my box then the call center peeps get £7 an hour. Where does the other £42 go?
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It's just one of these things I suppose. Virgin charge £49.00 to activate the box. It's all made clear to you up front that this is a required fee. It's really up to the customer whether they are prepared to pay this or not. Where did the £49.00 fee come from.... who knows. What does it really cover..... who knows. Does it really matter.... not to me. Still it's a lot clearly than some of the fees and charges you have to pay when booking a holiday. I was just looking at a holiday to Turkey for £599.00 for 14 nights. By the time I'd seleted all my flight options, baggage preference etc... I was at almost £750.00!
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10-07-2011, 02:04
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#15
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www.magicorptech.blogspot
Join Date: Oct 2005
Location: West London
Services: V.I.P
Posts: 1,271
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Re: second tivo
Activation/Box fee/Installation its all the same. Why even rant about it?
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