V+ : en masse V+ factory reset last night??

[RichardCoulter]

Last night (Sunday) a V+ bug turned into what I assume to be a factory reset; thankfully my recordings remained intact.

When my spare capacity is running low, to free up space I tend to delete a programme that is currently being broadcast and then set the recording again for the remaining duration of the programme.

Alately, sometimes, when I do this, the new recording period immediately goes into recordings as "failed". I have found that when the failed recording is deleted and a new attempt is made, the box freezes for a short time before rebooting.

Last night this happened, but there was a difference. Halfway through rebooting, it rebooted itself again.

I then discovered that my settings, such as my pin, had returned to their default settings and all my reminders had been deleted!

A short while later a message appeared that said something along the lines of " your smart card has now been activated and you will soon be able to enjoy Virgin TV" (i'm assuming this is what new customers normally see).

A bit later, another message appeared and the box became unresponsive "we are updating your V+ and this will take approx 20 minutes". Fortunately, this took a lot less than indicated.

All seems well now. Does anybody know what this was about?

I'm wondering if this just happened to me, or whether it was done en masse?

[Stephen]

Sounds like a software update, but its reset the PIN.

[RichardCoulter]

Ahhh right. If this is the case, i'm pleasantly surprised that they're still doing updates for the V+.

[Mad Max]

I wonder what was updated?

[RichardCoulter]

Originally Posted by Mad Max

I wonder what was updated?

Well, I can't see any changes as yet.

[spiderplant]

Definitely not a software update. Just sounds like a glitch. I'd ignore it unless it keeps happening.

[RichardCoulter]

Originally Posted by spiderplant

Definitely not a software update. Just sounds like a glitch. I'd ignore it unless it keeps happening.

Ok, thanks SP