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Internet dies over night
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Old 30-04-2011, 21:47   #1
riccojames
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Thumbs down Internet dies over night
Hi

The superhub problems continue....

It dies overnight as the top blue light changes to green. This is the 4th superhub!!!

Whats going on with the promise for calling me back and nobody bothers! utter lies!!

Sorry I bothered with the superhub, AAARRRGH!!!

... waiting for.... erm.... pffff... I better ring them or I will be still waiting for xmas to come!!!
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Old 02-05-2011, 22:00   #2
riccojames
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Thumbs down Re: Internet dies over night
Still waiting... day off tmrw... guess I better ring them and ask if I was ever going to actually get called back!!!

I am going to guess the response will be "The engineer closed the problem" !

Im getting sick of the lies and lack of buck stops here etc... how many days off am I expected to take to get what I was promised originally?

How do I get a reply via post or email with the data VM have regarding my problems. They must be dodging targets by closing call outs for sure.


HELP!!!
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Old 03-05-2011, 05:45   #3
fixerman
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Re: Internet dies over night
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Originally Posted by riccojames View Post
Still waiting... day off tmrw... guess I better ring them and ask if I was ever going to actually get called back!!!

I am going to guess the response will be "The engineer closed the problem" !

Im getting sick of the lies and lack of buck stops here etc... how many days off am I expected to take to get what I was promised originally?

How do I get a reply via post or email with the data VM have regarding my problems. They must be dodging targets by closing call outs for sure.


HELP!!!
A lot of frustrated customers have resorted to emailing the CEO's office. It seems to work!
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Old 03-05-2011, 10:02   #4
Mick Fisher
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Re: Internet dies over night
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Originally Posted by fixerman View Post
A lot of frustrated customers have resorted to emailing the CEO's office. It seems to work!
Contacting the "Thinking Of Leaving Us Team" can get results too.
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