Anyone else got blank screen Sky Sports and Movies?

rodeoraymond · 08-10-2009, 22:35

Hi

About 11.15 p.m. I was watching the darts on Sky Sports 1 and the picture froze, I turned channel to Sky Sports 2 that was blank - same is happening on the Sky Movie Channels. All other channels appear to be ok? Tried switching V+ box off and back on - same result - no Sky Sports or Sky Movies. We did return a Virgin Media box to Virgin a couple of days ago (we had 3 boxes in total - my daughter in law just moved out so there was no need for one of them). I am wondering if Virgin have cocked up and done something to our account that has stopped the V+ box from receiving the channels?

johnboy222 · 08-10-2009, 22:37

All down in Hartlepool

Partridge · 08-10-2009, 22:38

Down in Essex too

rodeoraymond · 08-10-2009, 22:39

Brilliant eh? I'm sitting there thoroughly enjoying the darts and all of a sudden picture freezes - change to Sky Sports 2 and blank screen, back to Sky Sports 1 - blank screen - I can't be bothered with it now - I'm going to head off to bed!!

Digital Fanatic · 09-10-2009, 00:07

Quote:

Please find details below of this service affecting issue.

Raised : 8 Oct, 2009 23:48
Name : Karl Greenwood, Outage Surveillence Team
Ticket Number : 1099324
Estimated Resolution : 4 Hours
Status : Opened
Priority : MSO
Services Affected: Digital TV

Description :
Customers may currently be experiencing a loss of
Sky Sports & Sky Movies channels on Virgin digital
TV. Our engineers are currently investigating this
issue.

Virgin Media would like to apologise for any
inconvenience caused.

- Virgin Media Technical Support

For more details on service affecting issues, visit our
website at http://status-cable.virginmedia.com/vmstatus/summary.do

All back on now

10-10-2009, 01:58

well mines NOT back on yet,
it says in Technical Settings IPPV Status = Credit Suspended
I DONT pay for my TV or INTERNET if you no wot i mean,
but this is happening on 1 samsung 2100c and my other samsung 2100c works fine ???

Any Ideas guys

Thanx

SB_07 · 10-10-2009, 02:19

Quote:

Originally Posted by biddy79uk

well mines NOT back on yet,
it says in Technical Settings IPPV Status = Credit Suspended
I DONT pay for my TV or INTERNET if you no wot i mean,
but this is happening on 1 samsung 2100c and my other samsung 2100c works fine ???

Any Ideas guys

Thanx

You don't pay?

Maybe that's why yours isn't coming back

10-10-2009, 02:22

Quote:

Originally Posted by SB_07

You don't pay?

Maybe that's why yours isn't coming back

LMAO....but my other works though thats the problem

soicky · 10-10-2009, 11:50

Quote:

Originally Posted by biddy79uk

well mines NOT back on yet,
it says in Technical Settings IPPV Status = Credit Suspended
I DONT pay for my TV or INTERNET if you no wot i mean,
but this is happening on 1 samsung 2100c and my other samsung 2100c works fine ???

Any Ideas guys

Thanx

Well how about ringing virgin up and giving them your details so they can sort it out for you.

10-10-2009, 18:50

Quote:

Originally Posted by soicky

Well how about ringing virgin up and giving them your details so they can sort it out for you.

They'v got my details smarty....i mean soicky

i pay for B.Band only and get my TV FREE and a couple of 20meg modems

I pay minimum subs just to be on the safer side of the fence

soicky · 10-10-2009, 19:51

Quote:

Originally Posted by biddy79uk

They'v got my details smarty....i mean soicky

i pay for B.Band only and get my TV FREE and a couple of 20meg modems

I pay minimum subs just to be on the safer side of the fence

Well your a thief than.

Digital Fanatic · 11-10-2009, 10:56

Quote:

Originally Posted by biddy79uk

well mines NOT back on yet,
it says in Technical Settings IPPV Status = Credit Suspended
I DONT pay for my TV or INTERNET if you no wot i mean,
but this is happening on 1 samsung 2100c and my other samsung 2100c works fine ???

Any Ideas guys

Thanx

We don't help thieves here, sorry!

**Maggy** · 11-10-2009, 11:01

There will be no discussion on how to reconnect anyone who isn't entitled to be connected in the first place..We only help with legitimate requests here.

13-10-2009, 22:28

Quote:

Originally Posted by Maggy J

There will be no discussion on how to reconnect anyone who isn't entitled to be connected in the first place..We only help with legitimate requests here.

Looks like i'm a thief then

I wounder how many theifs there really are here on this Cable Forum......
Why do people go to cable forums IF they pay for there services "FULLY" or "PARTIALLY"
when they could just ring the Cable Company up and get it sorted there and then ???

EDIT:

Ohh and B.T.W.......
the reason my channels had went off was cos i put the boxkey in back to front lol :LMFAO:

And Thank You Maggy J

thats all the others had to say in the politest way YOU did....
a thief is a thief who goes out to take without owners concent

<--- if that makes me 1 of those then i am lol

Ben B · 13-10-2009, 22:32

Quote:

Originally Posted by biddy79uk

Looks like i'm a thief then

I wounder how many theifs there really are here on this Cable Forum......
Why do people go to cable forums IF they pay for there services "FULLY" or "PARTIALLY"
when they could just ring the Cable Company up and get it sorted there and then ???

EDIT:

Ohh and B.T.W.......
the reason my channels had went off was cos i put the boxkey in back to front lol :LMFAO:

I think his IP should be sent to VM