People affected by modem ready light going off, post here!

[Hazanko]

To all those that have a problem with the ready light going off, we should keep it in this thread and try and find out what is causing it. I've noticed many posts (including my own) that seems to have this same problem.

If your modem is getting effected you could post here and say which region you live in.

[Matt-08]

Power levels out of parameters usually cause this.

[Hazanko]

Originally Posted by Matt-08

Power levels out of parameters usually cause this.

Power levels are fine. Had it checked in other thread.

[Welshchris]

Hazanko ive been trying to find the cause of this since August, so has a Network engineer on here in Swansea. Im in contact with a few others on here who are having identical issues to what i am.

Its NOTHING AT ALL! to do with Power Levels, ive been told they think its something to do with the BSR issuing IP addresses to modems for some reason instead of renewing or carrying on leases they just drop for no reason and causes the connection to die.

[Peter_]

The can be many reasons as to why your ready light/cable light/receive light flashes from account issues to major area faults so as to make this thread rather pointless.

Also remember that we have the Knowsley network and the Langley/Bromley network that use different kit, power levels and frequencies, so again making this thread meaningless.

For example one NTL customer in Glasgow posts about his ready light being off and then a Telewest person in London posts that his ready light is flashing, neither fault is related due to them being on completely different networks.

[Welshchris]

Moldova, its more down to configuration error of the BSR.

[Kymmy]

Originally Posted by Welshchris

Moldova, its more down to configuration error of the BSR.

So because your fault is possibly down to a fault on the BSR that means that everyone with this symptom also has the same BSR fault.. If only things were that simple

[Peter_]

Originally Posted by Welshchris

Moldova, its more down to configuration error of the BSR.

If you are on a BSR then you are on Motorola kit, but the vast majority of people are on Cisco uBR's and the are now 3 different types in use so not really comparable.

[adzii_nufc]

Like Moldova said, It could be anything from a loose cable to what you have said.

[Welshchris]

Originally Posted by Moldova

If you are on a BSR then you are on Motorola kit, but the vast majority of people are on Cisco uBR's and the are now 3 different types in use so not really comparable.

The people in Swansea that are having this issue are ALL on the BSR, and even ALL on the same CARD on the BSR and Still Virgin claim they cant see any problems or anything that we have in common or what can cause it and it must be our computer etc etc. We even have disconnections at the same time!.

[Peter_]

Originally Posted by Welshchris

The people in Swansea that are having this issue are ALL on the BSR, and even ALL on the same CARD on the BSR and Still Virgin claim they cant see any problems or anything that we have in common or what can cause it and it must be our computer etc etc. We even have disconnections at the same time!.

This thread is not about your issue but Hazanko presuming in some way that all ready light issues are related in some way Chris.

The is no way any such fault on different networks in different parts of the country can be related apart from the light flashing after that the similarity ends.

[Welshchris]

Originally Posted by Moldova

This thread is not about your issue but Hazanko presuming in some way that all ready light issues are related in some way Chris.

The is no way any such fault on different networks in different parts of the country can be related apart from the light flashing after that the similarity ends.

There is if theres a config issue on the BSRs themselves and he is connected to a BSR and all the BSRs are configured the same way!

[darren.b]

I was having this problem. Went off 3 times tonight but on the third drop, the logs report a software update.

Fingers crossed this fixes it

[Peter_]

Originally Posted by Welshchris

There is if theres a config issue on the BSRs themselves and he is connected to a BSR and all the BSRs are configured the same way!

This thread has been set out as a general thread not a thread specific to the kit being used as most people will be totally unaware of which kit they are connected to.

The are many more BSR's in use and I am not aware of any national issue with them and you state that the is a small group in your area affected by this issue you have.

Once again as above your issue is not the one Hazanko is talking about, he is posting a cover all thread for all flashing light faults which is an unreal and totally unworkable idea, because if all these faults were one and the same we would have an instant fix, but in the real world we would find the majority of these faults are not the same.

[Stuart]

Originally Posted by Welshchris

There is if theres a config issue on the BSRs themselves and he is connected to a BSR and all the BSRs are configured the same way!

A lot of ifs there.

The problem is that the Ready light going off is a symptom that can be caused by many things, Saying they are all caused by the same thing is like saying that two people who have both been sick have a virus. One could have the virus, the other could have an entirely different virus, or just eaten something that disagrees with them.

Similarly, the Ready Light going off can be caused by incorrect power settings or any one of a number of misconfigurations or faults in the network. This is compounded by the fact that. while they are gradually merging them, Virgin still have three distinct network configurations and a lot of hardware that can be malfunctioning, so the cause for one person (or even a whole area) may not be the same as the cause for another.