Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Virgin Media Broadband help needed! Modem not recognised?

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service
Register FAQ Community Calendar

Getting new IP from Virgin
Reply
 
Thread Tools
Old 06-11-2009, 18:55   #1
Pushkar
Inactive
 
Join Date: Mar 2007
Posts: 378
Pushkar is just really nicePushkar is just really nicePushkar is just really nicePushkar is just really nicePushkar is just really nicePushkar is just really nice
Getting new IP from Virgin

Hello,

Im having problems visiting a certain site, it works fine everywhere else apart from home (on all computers). It's not a cache fault my end, it's something to do with Virgin to the server.

Obviously it works quite alright using the Virgin Webcache Proxy, although this slows down the connection a little bit, I was on the phone to the techies today about another problem, and it reset the ip to a different one, the website worked fine! ofcourse when I unplugged everything to get my router to work, back to the old IP and problems with the site again.

I was wondering how to get a new IP, unplugging the modem doesnt work. Will Virgin give me a new IP if I phone them?
Pushkar is offline   Reply With Quote
Advertisement
Old 06-11-2009, 19:00   #2
Peter_
Permanently Banned
 
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Re: Getting new IP from Virgin

See if your router allows you to clone the PC's MAC address which will give you another IP as Virgin IP's are dynamic in nature and cannot be assigned.
Peter_ is offline   Reply With Quote
Old 06-11-2009, 22:56   #3
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: Getting new IP from Virgin

Pushkar, do u have dual Ethernet ports on ur Pc?

If so just power off the modem, swap ethernet ports and power back up.
Welshchris is offline   Reply With Quote
Old 07-11-2009, 22:44   #4
The PIT
Inactive
 
Join Date: Jun 2008
Posts: 157
The PIT will become famous soon enoughThe PIT will become famous soon enoughThe PIT will become famous soon enough
Re: Getting new IP from Virgin

Quote:
Originally Posted by Moldova View Post
See if your router allows you to clone the PC's MAC address which will give you another IP as Virgin IP's are dynamic in nature and cannot be assigned.


When did that change??

When I first joined the first mac address used was set attaching another mac address meant no lease.
The PIT is offline   Reply With Quote
Old 07-11-2009, 23:27   #5
Jon T
Inactive
 
Join Date: Jun 2003
Location: Mansfield, Notts
Age: 46
Services: Virgin Media Telephone and 100Mb broadband, Sky Q
Posts: 1,994
Jon T has reached the bronze age
Jon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze ageJon T has reached the bronze age
Re: Getting new IP from Virgin

If you power cycle the modem it will allow it to bind to another client mac address. I'm not sure if this is new in ex-telewest areas, but ex-ntl have been this way for a long time.
Jon T is offline   Reply With Quote
Old 07-11-2009, 23:29   #6
moaningmags
Inactive
 
Join Date: Aug 2007
Location: Scotland
Age: 53
Services: 20mb, Tv, Phone
Posts: 2,849
moaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze array
moaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze array
Re: Getting new IP from Virgin

Been that way with ex-Telewest for a long time. Gone are the days when you were allowed only 5 MAC addresses and if you changed your computer you had to call in and remove a MAC to add a new one.
moaningmags is offline   Reply With Quote
Old 08-11-2009, 18:53   #7
The PIT
Inactive
 
Join Date: Jun 2008
Posts: 157
The PIT will become famous soon enoughThe PIT will become famous soon enoughThe PIT will become famous soon enough
Re: Getting new IP from Virgin

Quote:
Originally Posted by moaningmags View Post
Been that way with ex-Telewest for a long time. Gone are the days when you were allowed only 5 MAC addresses and if you changed your computer you had to call in and remove a MAC to add a new one.
Well just over a year ago I had to clone the mac address of my pc to my router otherwise it wouldn't get a lease.

I also know of others that had to do this.
The PIT is offline   Reply With Quote
Old 08-11-2009, 19:02   #8
Peter_
Permanently Banned
 
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Re: Getting new IP from Virgin

Quote:
Originally Posted by The PIT View Post
Well just over a year ago I had to clone the mac address of my pc to my router otherwise it wouldn't get a lease.

I also know of others that had to do this.
That used to be the case with EX-NTL accounts and but has definitely not been the case for at least 2 years.

This has never been the case with EX-Telewest modems.
Peter_ is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 06:50.


Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum