Virgin Media Countrywide Issue

adzii_nufc · 19-09-2009, 00:59

Right Im Doing this To Keep All these In ONE! thread

Virgin Media Seems to be going down All over the country

Speeds have just flopped overnight

This is all I know thus far apart from at about 2am last night all connections in my area went off Dunno if this is virgin downtime or updating

It came back on round about 3am and Thats when my speed dropped below 1mbps and Im on 50mb

Ive even had 44kbps etc.

Now looking around this a countrywide issue
So report your area so we can get a rough look at whos affected

Me - Newcastle- Speed 50mb- Problem Speed Below 45kbps at points
Time of change - after 3am today

**Maggy** · 19-09-2009, 01:58

Well it's not country wide.I've been getting a good 9MB all day...

adzii_nufc · 19-09-2009, 02:04

thats why i asked people to report areas affected. So Portsmouth way is not affected. Thank You

BenMcr · 19-09-2009, 02:07

So not a countrywide issue then?

dev · 19-09-2009, 02:22

Looks to me like you only know of your connection having problems, so by that logic, my connection is working fine, so VM have fixed the country wide issue and they're working at 100% speed country wide?

Welshchris · 19-09-2009, 02:43

Today my net seems to be holding up at a 19.6mb so thats fine. My mate tho a few miles away in Neath south wales is on 10mb and is lucky to get 3.5mb and has been like it for almost 2 weeks and quite a few of his mates in the same town have also reported similar problems.

Toilet-Duck · 19-09-2009, 04:43

Glad I'm not the only one.

I'm near you adzii (Sunderland) and mine has dropped to 2meg on 50 meg!!!!!!!!!!

Thought it was just me!

---------- Post added at 03:43 ---------- Previous post was at 03:41 ----------

Sat, 19 Sep 2009 02:42:26 GMT

Test 1: 1024K took 6716 ms = 152.5 KB/sec, approx 1257 Kbps, 1.23 Mbps
Test 2: 1024K took 2404 ms = 426 KB/sec, approx 3510 Kbps, 3.43 Mbps
Test 3: 1024K took 2783 ms = 367.9 KB/sec, approx 3031 Kbps, 2.96 Mbps
Test 4: 2048K took 5491 ms = 373 KB/sec, approx 3074 Kbps, 3 Mbps

Overall Average Speed = approx 2718 Kbps, 2.66 Mbps

---------- Post added at 03:43 ---------- Previous post was at 03:43 ----------

This is on 50 meg!!

beanie · 19-09-2009, 06:30

Facebook is dead and the Virgin Media status page is falling to bits again.

Looks like a repeat issue of some US sites may not load!

beanie · 19-09-2009, 06:38

Just spoke to Virgin Media and they are aware that there are issues accessing Facebook and Hotmail. She said the senior staff will be available to fix the problem after 8am!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

How funny is that! I wish they would log issues when they know about them!

Ignitionnet · 19-09-2009, 09:45

Speed faults are usually localised to at most a few hundred homes, on the outside a few thousand. VM pass over 12 million. It assists no-one trying to equate a speed issue with a nationwide outage.

You might get a few answers, and absolutely none of them will be anything to do with your problems.

Dynix · 19-09-2009, 12:16

Count yourself lucky for even having some connection!

My 50MB is been completely dead since Thursday ~5.30pm. Rang up, they said its a fault with my line so they'll get an engineer out. Got a text on Friday saying that had been cancelled and there was one coming out yesterday (I assume they realised it wasn't just a fault with my line alone at this point). Rang up again at 8pm last night and they said it'll be fixed in a few hours - still nothing!

Seems to be a problem affecting all of my town. Not good!

adzii_nufc · 19-09-2009, 13:20

50mb... So Places in the northeast seem to be affected Not sure about wales that could just be a common problem such as being run through a usb cable instead of ethernet

toytown · 19-09-2009, 13:49

20Mbit in Lichfield, started going bad around 7pm last night

Ignitionnet · 19-09-2009, 14:22

Quote:

Originally Posted by Broadbandings

Speed faults are usually localised to at most a few hundred homes, on the outside a few thousand. VM pass over 12 million. It assists no-one trying to equate a speed issue with a nationwide outage.

You might get a few answers, and absolutely none of them will be anything to do with your problems.

Of course what do I know... who'd have thought a network with over 3.4 million users would have some issues on it.

This thread cannot stay on topic because there is no topic, it's just going to be home to a collection of separate issues.

Separate issues need to be kept separate as it's very, very hard to follow the flow of a thread with about 10 different problems in it. Already there are 4 or 5 distinct issues mentioned in this one.

adzii_nufc · 19-09-2009, 14:34

why do people turn a blind eye on facts that virgin media are possibly one of the worst ISP's in the country,

Virgin Offered 20mb Broadband.. The fastest in the country. Users not realising Download Speeds On a Simple Home Computer Could never Reach that speed

Virgin Offers 50mb... Same story... Why do we all jump on this bandwagon that is richard bransons failings

Hell Knows

Peoples Internet Speed has Dropped significantly in the past 34 hours... and so far nothing from Virgin as usual. I havent even tried to ring them as i cant be bothered to talk with scottish-accent Indians today

But a fair judgement is the only real speed you can utilize is 2mb...

as of 13:44 a record ammount of virgin media staff are seen fiddling with the green box all 1 of them