Help Help Help Please

[jj_it]

Hello, ive had my virgin media 50mb fibre optic connection for one week now and i still cant figure out what my wnr 2000 router settings should be for my xbox 360. my ping is rubbish my gaming experence has dropped since i upgraded from 20mb. can anyone help with settings or an explaination of why its so bad.
Thank you
JJ

[Jonathan90]

Ok lets try something here
open command and do "ping www.ping.eu" without quotes. tell me what u get.

[jj_it]

dont know how to open a command window on vista my ping is 33 to a london sever on speedtest

[Jonathan90]

ok its pretty simple press start vista has a little search function type in "cmd" without quotes
then type "ping www.ping.eu" without quotes.

[jj_it]

says ping request could not be found please check and try again

---------- Post added at 14:27 ---------- Previous post was at 14:24 ----------

right turned my respond to ping on the router now it says lots of responses but an average of 28ms

[Jonathan90]

erm sure works fine here

do "ping bbc.co.uk"

Ok so thats more that good i cannot see a problem tbh try hosting a game on xbox see if its still laggy.

[jj_it]

right turned my respond to ping on the router now it says lots of responses but an average of 28ms

---------- Post added at 14:30 ---------- Previous post was at 14:28 ----------

ok trying now, i turned my nat to open and port forward my udp and tcp ports as advised by microsoft. will get back to you. thanks

---------- Post added at 14:37 ---------- Previous post was at 14:30 ----------

its rubbish not sure why?

[Jonathan90]

Wow i honestly cannot see why lol what game u playing?

[jj_it]

gow 2

[Jonathan90]

Are all games the same? maybe try playing it with a wired connection.

[popper]

Originally Posted by jj_it

Hello, ive had my virgin media 50mb fibre optic connection for one week now and i still cant figure out what my wnr 2000 router settings should be for my xbox 360. my ping is rubbish my gaming experence has dropped since i upgraded from 20mb. can anyone help with settings or an explaination of why its so bad.
Thank you
JJ

the 360 issue should be a simple thing, USE static IP and related setting

as in dont let the router,any router try and give you an IP (the address each device uses to talk to each other)

assuming the router has an IP of 192.168.1.1 the generic IP for the wnr 2000 router.

in the cmd shell type ping 192.168.1.1 , http:///192.168.1.1 should open the routers internal mini web server pages if thats the right IP No. to be sure

so go to your 360, settings/system settings/network settings/configure settings and add

IP settings manual

ip address 192.168.1.22
(or any No upto 253 replacing the .22 part if thats already taken on the LAN.)

DNS settings
Primary DNS server 192.168.1.1
(assuming thats the right IP for the router pages, or replace with the right No.)

Secondary DNS server 194.168.8.100
(194.168.4.100 and 194.168.8.100 are Virgin media's prime and secondary DNS server IP adresses, you need one of these to resolve the web page names you enter into your browser pages into their real IP No.s VMs primary DNS has had problems lately so use the secondary one 194.168.8.100 instead)

the 360 should now pass the networking check and connect throught router if that initial 192.168.1.1 IP address is the right one for the router, get that right and the rest just works if you use those settings.....

remember though the 360 wireless (if thats the problem (wireless) Lan connection you speak of ?), adaptor is infact the old 11g kit, Not the new faster 11n kit you got with the *VM 50Mbit/s connection so if your using its wireless adaptor it will show the router down to that speed and increase the ping times, wired 360 directly into one of the routers LAn ports is alwasy going to be easyer and better if you can route the ethernet straight though RJ45 cabling/wire. .

see
http://forum1.netgear.com/showthread.php?t=35272
for more info IF the above doesnt work as a quick fix for you first, fixed IPs are always better anyway, try and learn and understand them and use fixed IPs on all your home LAN kit later...

* you dont have a "50mb fibre optic connection " NO matter what Virgin Media personel or advertising tell you, you have a 50Mb/s download ,crumby 36 to 1 upload ratio (Big M =Megabit, little m=mibibit, you have a better 50Mb/s ) HFC (Hybrid fast Fibre optic plus far slower copper CABLE) connection .

[DABhand]

Popper its the b thats important not the M..

B = bytes
b = bits



But yes M and m are also different, I just think the OP just said 50mb for quickness sake

[popper]

mibi is 1000 bits, introduced as the salesmans con trick, the real Mega is 1024 bits, i consider that just as important as bits/bytes (8 bits to the byte, a nibble is 4 bits OC ), 24 bits (6 nibbles) doesnt sound a lot but when your talking terabyte hard drives it really adds up in how much data you can really store after a high level format..... and its a lot of nibbles, more than a full meal, it must be tea time BRB

[on in an hour!]

do you have the most recent XBox dashboard?? should be version 2.0.7363.0
or greater.some people with compatability issues between XBox and their N router have found that downloading above (or greater) version of the dashboard has sorted their problems

[jj_it]

Thanks to all for your help, i actually learned something yesterday that the Netgear WNR 2000 doesnt like the DMZ and UPnP running together. my world is a better place now. thanks again.

JJ