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Outlook 2007 Problem
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Old 09-09-2008, 06:55   #1
Welshchris
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Outlook 2007 Problem
a few days ago i recieved a message saying that the outlook mail file had reached its limit and to delete unwanted mail.

The file size of the outlook file is 19GB.

I spent time backing up email that wasnt really important and backed it to a seperate PST file, 6784 emails created a 1.74GB file and i then deleted these emails from outlook.

Problem i have is that im still recieving the message that outlook file is at the max and the filesize is still 19GB.

Anyone have any ideas?

Thanks
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Old 09-09-2008, 07:10   #2
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Re: Outlook 2007 Problem
Did you delete them from Outlook or just put them in the bin?
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Old 09-09-2008, 10:09   #3
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Re: Outlook 2007 Problem
If after a proper deletion (from the bin and not just too the bin) it's still saying the same then do a scanpst
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Old 09-09-2008, 10:29   #4
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Re: Outlook 2007 Problem
They'll still be available in Recover Deleted Items, meaning they are still in the mailbox.
Run Recover Deleted Items, and remove them from there.
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Old 09-09-2008, 15:47   #5
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Re: Outlook 2007 Problem
they r not in the bin i did a full delete, how do u do a scan PST.
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Old 09-09-2008, 16:01   #6
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Re: Outlook 2007 Problem
Info about ScanPST.exe is >>> HERE >>>> http://support.microsoft.com/kb/197316

or try >>> http://howtofixyourstuff.blogspot.co...ox-repair.html
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Old 09-09-2008, 18:33   #7
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Re: Outlook 2007 Problem
Try compacting down your PST as well, this will make it decrease in some size.
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Old 09-09-2008, 22:41   #8
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Re: Outlook 2007 Problem
Matthew is correct - you'll need to compact the PST file. Look in PST properties / advanced - think it's in there.
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Old 11-09-2008, 21:22   #9
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Re: Outlook 2007 Problem
problem solved, i backed up what i wanted and deleted everything, the file itself must have been corrupt, even when ALL emails were deleted and it was empty the file size was still 17.6GB.

I created a new file and put back the emails i really need to keep and refur to and it was under 5.5GB.
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Old 11-09-2008, 21:44   #10
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Re: Outlook 2007 Problem
Quote:
Originally Posted by Welshchris View Post
problem solved, i backed up what i wanted and deleted everything, the file itself must have been corrupt, even when ALL emails were deleted and it was empty the file size was still 17.6GB.

I created a new file and put back the emails i really need to keep and refur to and it was under 5.5GB.
You could have just exported the PST to a second PST...that would have defraged and compressed it...
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Old 12-09-2008, 15:07   #11
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Re: Outlook 2007 Problem
tried but i had a message saying something about 2GB max.
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