Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | [FIXED] Uh Oh. (Temperature Problems)

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Computers & IT > General IT Discussion
Reload this Page computer hangs at desktop
Register FAQ Community Calendar

computer hangs at desktop
Reply
 
Thread Tools
Old 08-09-2008, 13:16   #1
ukstrider
Inactive
 
Join Date: Sep 2008
Posts: 12
ukstrider is an unknown quantity at this point
computer hangs at desktop
i have just restored my sony desktop pc with the restore disc,i have reinstalled all my programs ok. but i am unable to install b band using the dinstall disc, b band is working ok, but everytime i switch on the pc it loads to the desktop then hangs for 5min+, checking event viewer i get a dhcp event 1003 error. and a 1003b event 4 error, is this connected ? i would add that i have restored my pc before with no trouble. i only restored because my grandson was banging the keyboard when the pc was coming on
ukstrider is offline   Reply With Quote
Advertisement
Old 08-09-2008, 13:18   #2
LaineY
Inactive
 
Join Date: Mar 2007
Location: Scotland
Services: <V+ - XLTV - XLTelco - 20MB>
Posts: 349
LaineY is a jewel in the roughLaineY is a jewel in the roughLaineY is a jewel in the roughLaineY is a jewel in the roughLaineY is a jewel in the rough
Re: computer hangs at desktop
This is not a Broadband issue..

Its a PC issue.

Sounds to me like you should try restoring it again
make sure if u are plugging the internet in after the restore.. to do it by the ethernet (phone looking type) cable... (if you are not sure what an ethernet cable looks like google it)

if that was me.. id restore again.
LaineY is offline   Reply With Quote
Old 08-09-2008, 14:16   #3
Raistlin
Inactive
 
Join Date: Feb 2004
Location: There's no place like 127.0.0.1
Services: Depends on the person and the price they're offering
Posts: 12,384
Raistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered stars
Raistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered starsRaistlin is seeing silvered stars
Re: computer hangs at desktop
Moved to 'General IT' as this doesn't seem to be a VM issue.
Raistlin is offline   Reply With Quote
Old 08-09-2008, 14:30   #4
zing_deleted
Guest
 
Posts: n/a
Re: computer hangs at desktop
does it hang without the net plugged in
  Reply With Quote
Old 09-09-2008, 10:45   #5
ukstrider
Inactive
 
Join Date: Sep 2008
Posts: 12
ukstrider is an unknown quantity at this point
Re: computer hangs at desktop
no it doesnt but as sson as i plug ethernet cable back in it hangs for 5 min again and i cannot access anything, am i right in thinking that the dhcp address is sent by virgin?
ukstrider is offline   Reply With Quote
Old 09-09-2008, 11:28   #6
Dai
Inactive
 
Join Date: Dec 2006
Location: Lincoln UK
Age: 77
Services: 50Mb, TV & Phone
Posts: 3,673
Dai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronze
Dai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronze
Send a message via MSN to Dai
Re: computer hangs at desktop
Quote:
Originally Posted by ukstrider View Post
no it doesnt but as sson as i plug ethernet cable back in it hangs for 5 min again and i cannot access anything, am i right in thinking that the dhcp address is sent by virgin?
Check the settings on your network card. Make sure it's set to get IP and DNS addresses automatically.

If you do a start/run/cmd 'ipconfig /all' what are the first couple of number groups from your IP address and default gateway? Also what is shown as DNS server addresses.
Dai is offline   Reply With Quote
Old 09-09-2008, 11:55   #7
zing_deleted
Guest
 
Posts: n/a
Re: computer hangs at desktop
new nic card for a fiver

I do take it your using ethernet and not usb
  Reply With Quote
Old 09-09-2008, 22:54   #8
ukstrider
Inactive
 
Join Date: Sep 2008
Posts: 12
ukstrider is an unknown quantity at this point
Re: computer hangs at desktop
dns servers 194.168.4.100 & 194,168.8.100 default gateway 86.4.
ip 86.4.
also how do i check settings on card?
ukstrider is offline   Reply With Quote
Old 09-09-2008, 23:59   #9
Dai
Inactive
 
Join Date: Dec 2006
Location: Lincoln UK
Age: 77
Services: 50Mb, TV & Phone
Posts: 3,673
Dai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronze
Dai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronzeDai is cast in bronze
Send a message via MSN to Dai
Re: computer hangs at desktop
Quote:
Originally Posted by ukstrider View Post
dns servers 194.168.4.100 & 194,168.8.100 default gateway 86.4.
ip 86.4.
also how do i check settings on card?
That looks good to me. It's picking up a valid IP and the correct DNS addresses.
The delay is still a puzzle. Perhaps Zingle is right and the NIC is failing.

It might be worth removing the NIC in Device Manager and letting it reinstall itself on a reboot. Also check for more recent drivers.
Dai is offline   Reply With Quote
Old 10-09-2008, 13:25   #10
Alien
Inactive
 
Alien's Avatar
 
Join Date: Jul 2003
Location: UK
Services: VM Phone, V+, VM 10Mb
Posts: 2,655
Alien is cast in bronzeAlien is cast in bronzeAlien is cast in bronzeAlien is cast in bronze
Alien is cast in bronzeAlien is cast in bronzeAlien is cast in bronzeAlien is cast in bronzeAlien is cast in bronzeAlien is cast in bronzeAlien is cast in bronze
Re: computer hangs at desktop
Quote:
Originally Posted by ukstrider View Post
i have just restored my sony desktop pc with the restore disc,i have reinstalled all my programs ok. but i am unable to install b band using the dinstall disc, b band is working ok, but everytime i switch on the pc it loads to the desktop then hangs for 5min+, checking event viewer i get a dhcp event 1003 error. and a 1003b event 4 error, is this connected ? i would add that i have restored my pc before with no trouble. i only restored because my grandson was banging the keyboard when the pc was coming on
Try uninstalling the VM broadband software [something gear, or gear something? I forget]. You don't need it if you're on proper VM broadband [instead of their "off-net" service that uses BT's network]. The only thing that CD is good for [for people with proper VM BB] is as something to put your coffee mug on!

If you want suggestions for firewall/AV software to use instead of the ones that VM provide, I'd recommend Comodo firewall [free], & Kaspersky Antivirus [not free, but worth it].
Alien is offline   Reply With Quote
Old 10-09-2008, 23:25   #11
ukstrider
Inactive
 
Join Date: Sep 2008
Posts: 12
ukstrider is an unknown quantity at this point
Re: computer hangs at desktop
have installed a new network card still same problem? last entry on event viewer is dhcp error 1002 lease on network card has been denied dhcp server sent dhcpnack message?
ukstrider is offline   Reply With Quote
Old 10-09-2008, 23:36   #12
Tightscot
Inactive
 
Tightscot's Avatar
 
Join Date: Sep 2003
Location: Location Location...
Posts: 740
Tightscot has reached the bronze age
Tightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze age
Re: computer hangs at desktop
what operating system is the pc running, and what is the ethernet cable plugged into - ie a router, a Set top box a modem etc etc.

The DHCPNACK error should tell you the IP of the dhcp server, what is it?

dhcpnack is saying that the dhcp server has not acknowledged or assigned you a valid ip...
Tightscot is offline   Reply With Quote
Old 11-09-2008, 00:07   #13
ukstrider
Inactive
 
Join Date: Sep 2008
Posts: 12
ukstrider is an unknown quantity at this point
Re: computer hangs at desktop
dhcp server 10.185.16.129 i am running windows xp home, plugged into a samsung stb
ukstrider is offline   Reply With Quote
Old 12-09-2008, 11:06   #14
Tightscot
Inactive
 
Tightscot's Avatar
 
Join Date: Sep 2003
Location: Location Location...
Posts: 740
Tightscot has reached the bronze age
Tightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze age
Re: computer hangs at desktop
Have you rebooted the STB? and if this makes no difference, power it off for a couple of hours then try again.

post back results...
Tightscot is offline   Reply With Quote
Reply

« Previous Thread | Next Thread »

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 06:52.

Contact Us - Service Status - Cable Forum - Archive - Privacy Statement - Terms of Service - Top

Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum
Copyright © 2026 Cable Forum Hosted On Hetzner Cloud