Why Does Everyone Think Virgin Are Rubbish ?

[camy]

hi, im sick of all of those people who say virgin is rubbish, there always complaning and most of them dont even have virgin, im with them for xl tv, l broadband and l phone and i have never had any problems with there broadband or tv sevices ive had a couple of problems with my phone service but when ive rang virgin they've always sent an engineer around as soon as they could and fixed the problems ,and ive never had any trouble with there on demand services and im on 4mb broadband (soon being upgrade to 10mb !!!) and whenever i check my speed i always get between 3.6 and 4 meg which is great so if your gonna talk about virgin in a badway FIND ANOTHER FORUM

[WHISTLED]

*Pulls up a chair*

[Wicked_and_Crazy]

I dont, so thats not everyone I've had the odd problem in 10+ years but they've always been sorted to my satisfaction

[cybernetic_tiger]

I don't think they're rubbish, they pay my wages on time every month

[WHISTLED]

I don't think they're rubbish, they pay my wages on time every month

Mine too although aound 5% are not paid correctly each month, often including my own people

[icestar2]

Originally Posted by camy

hi, im sick of all of those people who say virgin is rubbish, there always complaning and most of them dont even have virgin, im with them for xl tv, l broadband and l phone and i have never had any problems with there broadband or tv sevices ive had a couple of problems with my phone service but when ive rang virgin they've always sent an engineer around as soon as they could and fixed the problems ,and ive never had any trouble with there on demand services and im on 4mb broadband (soon being upgrade to 10mb !!!) and whenever i check my speed i always get between 3.6 and 4 meg which is great so if your gonna talk about virgin in a badway FIND ANOTHER FORUM

Just because your happy does not mean everyone else is. If you took the time to actually read some of the threads you will see that some peole have been poorly treated from over billing to a poor poor service.

I for one have been with VM/NTL around 8 years. I have had problems with them in this time but they became alot worse after the Re-brand. My friend had them to and had all sorts of problems but now has a perfect service.

To tell people to find another forum is a bit harsh. Alot of people have been helped here after posting there problems with VM and you dont have the right to tell them to go elsewere. Maybe if you feel so strongly about it then you should take your own advice.

[BenMcr]

Originally Posted by icestar2

Just because your happy does not mean everyone else is. If you took the time to actually read some of the threads you will see that some peole have been poorly treated from over billing to a poor poor service.

I for one have been with VM/NTL around 8 years. I have had problems with them in this time but they became alot worse after the Re-brand. My friend had them to and had all sorts of problems but now has a perfect service.

To tell people to find another forum is a bit harsh. Alot of people have been helped here after posting there problems with VM and you dont have the right to tell them to go elsewere. Maybe if you feel so strongly about it then you should take your own advice.

And just because you are unhappy doesn't mean everyone else is

To the OP I would point out that the whole reason this website exists is because of problems that ntl/telewest have had in the past.

This means it will get people posting who have problems.

You will rarely find people will search out a website to just post 'I'm 100% happy with my services, Virgin are brilliant'

Just as happy customers rarely phone or write to Virgin to tell them how happy there are, but an unhappy customer will jump to do so

[icestar2]

Originally Posted by BenMcr

And just because you are unhappy doesn't mean everyone else is

To the OP I would point out that the whole reason this website exists is because of problems that ntl/telewest have had in the past.

This means it will get people posting who have problems.

You will rarely find people will search out a website to just post 'I'm 100% happy with my services, Virgin are brilliant'

Just as happy customers rarely phone or write to Virgin to tell them how happy there are, but an unhappy customer will jump to do so

If you look in the feedback thread you'll see I have stated when I've been happy. And I am now at this time happy with my Service.

My point is he was arrogant to tell people to go elsewere because the OP does not like the threads.

[cimt]

c.f is mainly a support forum where you can solve problems that you're currently having. It's no surprise that more people say they hate it than more who say they love it. If you get what I mean.

[BenMcr]

Originally Posted by icestar2

My point was is arrogant to tell people to go elsewere because the OP does not like the threads.

I agree with you

[icestar2]

Originally Posted by BenMcr

I agree with you

Ok am just confussed lol I'll be quiet again.

[camy]

Originally Posted by icestar2

Just because your happy does not mean everyone else is. If you took the time to actually read some of the threads you will see that some peole have been poorly treated from over billing to a poor poor service.

I for one have been with VM/NTL around 8 years. I have had problems with them in this time but they became alot worse after the Re-brand. My friend had them to and had all sorts of problems but now has a perfect service.

To tell people to find another forum is a bit harsh. Alot of people have been helped here after posting there problems with VM and you dont have the right to tell them to go elsewere. Maybe if you feel so strongly about it then you should take your own advice.

you have had problems with vm because youre on the ex ntl network and everyone knows that the ex telewest network (whitch im on) performs alot better because it wasnt rushed and telewest engineers new what they were doing unlike ntl they didnt have the slightest clue what they were doing and thats why you have had problems with your services so if you should be blaming ntl for the poor network they built not virgin its not there fault they just dont have the money to upgrade there network just yet and considering that there 5.6 billion pounds in debt wont help either!!!

peace out

[icestar2]

[quote=camy;34572683]

Originally Posted by icestar2

you have had problems with vm because youre on the ex ntl network and everyone knows that the ex telewest network (whitch im on) performs alot better because it wasnt rushed and telewest engineers new what they were doing unlike ntl they didnt have the slightest clue what they were doing and thats why you have had problems with your services so if you should be blaming ntl for the poor network they built not virgin its not there fault they just dont have the money to upgrade there network just yet and considering that there 5.6 billion pounds in debt wont help either!!!

peace out

I didnt blame VM I said I had problems since the Re-brand.

Is this which was meant?

Originally Posted by camy

you have had problems with vm because youre on the ex ntl network and everyone knows that the ex telewest network (whitch im on) performs alot better because it wasnt rushed and telewest engineers new what they were doing unlike ntl they didnt have the slightest clue what they were doing and thats why you have had problems with your services so if you should be blaming ntl for the poor network they built not virgin its not there fault they just dont have the money to upgrade there network just yet and considering that there 5.6 billion pounds in debt wont help either!!!

peace out

[hoggie]

Originally Posted by WHISTLED

*Pulls up a chair*

sits back with cup of tea and some hob-knobs