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Letter To Virgin Media
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Old 18-01-2008, 17:05   #1
andrew.shearman
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Letter To Virgin Media

Hi MY V+ BOX HAS BEEN VERYSLOW OVER THE LAST FEW WEEKS PHONED VM THAY SENT AN ENGENEER OUTHE DID NOT REPLACE MY BOX HE SAID IT IS A SOFTWARE ISSUE HOW LONG CAN THIS GO ON FOR I AM SICK OF THIS HAPPENING ALL THE TIME ANY NEW BOX I GET THIS JUST KEEPS HAPPINING WHY ? THINKING OF GOING TO SKY+ IF THIS IS NOT FIXT


THANKS ANDREW
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Old 18-01-2008, 17:22   #2
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Re: Letter To Virgin Media

it is a software issue and you should have been told over the phone, also is your keyboard FAULTY??
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Old 18-01-2008, 17:27   #3
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Re: Letter To Virgin Media

HHHmmm - let me see, I was told 'when we get round to it' as a resolution and timescale to my v+ software problems, as well as being told that 'You'll just have to live with it'.

Anyway after 12months if it not working properly it's now been dumped.

I do know that a lot of people have no problems with it tho.
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Old 18-01-2008, 17:34   #4
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Re: Letter To Virgin Media

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Originally Posted by Jefferson T View Post
HHHmmm - let me see, I was told 'when we get round to it' as a resolution and timescale to my v+ software problems, as well as being told that 'You'll just have to live with it'.

Anyway after 12months if it not working properly it's now been dumped.

I do know that a lot of people have no problems with it tho.
i dont blame you the situation is not ideal but "buggy" software is never a very high priority.
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Old 18-01-2008, 17:37   #5
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Re: Letter To Virgin Media

I just can't decide to go for a freeview box with a hdd or what now.... Anyway that's a topic for another thread lol

p.s. I kept the ordinary box which is wired up to the dvd recorder as it is only costing me £1 a month.....
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Old 18-01-2008, 19:56   #6
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Re: Letter To Virgin Media

Quote:
Originally Posted by andrew.shearman View Post
Hi MY V+ BOX HAS BEEN VERYSLOW OVER THE LAST FEW WEEKS PHONED VM THAY SENT AN ENGENEER OUTHE DID NOT REPLACE MY BOX HE SAID IT IS A SOFTWARE ISSUE HOW LONG CAN THIS GO ON FOR I AM SICK OF THIS HAPPENING ALL THE TIME ANY NEW BOX I GET THIS JUST KEEPS HAPPINING WHY ? THINKING OF GOING TO SKY+ IF THIS IS NOT FIXT


THANKS ANDREW
Well at least i can take my hearing aid out when people shout.
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Old 18-01-2008, 20:38   #7
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Re: Letter To Virgin Media

Quote:
Originally Posted by Sirius View Post
Well at least i can take my hearing aid out when people shout.
Pardon?
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Old 21-01-2008, 16:22   #8
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Re: Letter To Virgin Media

The salami's in the fridge, dear.
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