You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
Services: V+, XL TV, Sky Sports/Movies, M broadband and phone
Posts: 366
PIN Number
I've just had a V+ box installed today and everything seems to be working fine except one problem. I have Sky Movies and need to enter a PIN number to access them. That was all fine with the standard box but the new V+ box doesn't seem to recognise my old PIN. Is there some way of fixing this or do I need to ring Customer Services to reset it? One more attempt and I lock myself out.
Sorry if this has been asked already but I did look through a few pages of posts and couldn't see it mentioned.
I've just had a V+ box installed today and everything seems to be working fine except one problem. I have Sky Movies and need to enter a PIN number to access them. That was all fine with the standard box but the new V+ box doesn't seem to recognise my old PIN. Is there some way of fixing this or do I need to ring Customer Services to reset it? One more attempt and I lock myself out.
Sorry if this has been asked already but I did look through a few pages of posts and couldn't see it mentioned.
You will need to ring customer services, However the standard pin sometimes used by the installers is 1234 or 1111.
__________________
Do yourself a favour and ditch Microsoft and their Spyware infested OS
I am a happy Linux user
Services: V+, XL TV, Sky Sports/Movies, M broadband and phone
Posts: 366
Re: PIN Number
Done and done. That was surprisingly pain free; the phone was answered within two rings and a nice fellow called Ahmed gave me the allocated number, which worked and then reset it to my chosen number. Well done VM.
Join CF
You are here: 
