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Help - Broadband set to wrong speed ?
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Old 26-02-2007, 16:41   #1
ntl.wotcha
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Help - Broadband set to wrong speed ?
Hi,

I have just moved house and as part of the "Move" I decided to go for a 10MB upgrade (from 4MB) as part of the deal. Anyway, I finally got my new PIN for registering the service and everything is now working, only I don't think my speed is correct.



Looks like the 2MB service to me.

Is there anyway I can check the settings myself ? I knew how to do it on my old Samsung STB but I have a new NTL250 modem so no idea how to check it ?
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Old 26-02-2007, 16:43   #2
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Re: Help - Broadband set to wrong speed ?
http://192.168.100.1

or

https://autoreg.autoregister.net/cgi-bin/cablecheck
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Old 26-02-2007, 19:24   #3
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Re: Help - Broadband set to wrong speed ?
I had the same problem, followed the 2nd link from Nikesh and found that they had set me up on Size M instead of Size XL. Speed test went from approx 2000 kbps to 9700 kbps.

Now i am HAPPY

Thanks for the link Nikesh
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Old 26-02-2007, 19:30   #4
Nikesh
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Re: Help - Broadband set to wrong speed ?
Hey, glad I could help.

to the forum too!
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Old 26-02-2007, 19:50   #5
ntl.wotcha
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Re: Help - Broadband set to wrong speed ?
Quote:
Unable to modify cable modem details
Oh well, I guess I will have to call them again tomorrow. Thanks for the link though.
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Old 26-02-2007, 21:07   #6
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Re: Help - Broadband set to wrong speed ?
Im guessing those links only work for ex-NTL members. Both links don't tell me my speed!
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Old 26-02-2007, 21:29   #7
DerekRothwell
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Re: Help - Broadband set to wrong speed ?
according to virgin, I'm not the registered user for my modem !! Had the thing almost 4 years now...
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Old 26-02-2007, 23:59   #8
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Re: Help - Broadband set to wrong speed ?
Quote:
Originally Posted by Numenor View Post
Im guessing those links only work for ex-NTL members. Both links don't tell me my speed!
Correct.
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