Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | NTL network affecting BT lines.

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media News Discussion
Register FAQ Community Calendar

Customer Support
Reply
 
Thread Tools
Old 22-02-2007, 16:21   #1
mackers8923
Inactive
 
Join Date: Jul 2006
Services: VIP
Posts: 34
mackers8923 is an unknown quantity at this point
Thumbs down Customer Support

Is it all going wrong again? My son was just watching Jetix and the screen went blank now coming up with the standard you are not subcribed etc

Trying to ring CS but getting a dead tone everytime, got through once "We're sorry we are currently experiencing technical difficulty at the minute please try later"

This is crap sort it out Virgin!
mackers8923 is offline   Reply With Quote
Advertisement
Old 22-02-2007, 16:26   #2
hardtarget
Inactive
 
Join Date: Apr 2006
Posts: 282
hardtarget is an unknown quantity at this point
Re: Customer Support

your not in luton are you?
same happened to me

switch the plug off and back on again
works then
hardtarget is offline   Reply With Quote
Old 22-02-2007, 16:31   #3
mackers8923
Inactive
 
Join Date: Jul 2006
Services: VIP
Posts: 34
mackers8923 is an unknown quantity at this point
Re: Customer Support

Belfast - Will try your advice thanks!
mackers8923 is offline   Reply With Quote
Old 22-02-2007, 16:44   #4
Osem
Inactive
 
Join Date: Oct 2006
Location: Right here!
Posts: 22,315
Osem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered stars
Osem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered starsOsem is seeing silvered stars
Re: Customer Support

Ah.... switch off and then back on - it's good to know some things never change
Osem is offline   Reply With Quote
Old 22-02-2007, 20:32   #5
NTLVictim
Inactive
 
Join Date: Feb 2004
Services: Finding people (retired)
Posts: 1,065
NTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these parts
Re: Customer Support

The posh term is "Power cycling"....
NTLVictim is offline   Reply With Quote
Old 22-02-2007, 22:57   #6
AntiSilence
Inactive
 
AntiSilence's Avatar
 
Join Date: Jul 2006
Location: Sutton-In-Ashfield
Age: 47
Services: C#/ASP.NET Web Development
Posts: 3,580
AntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronze
AntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronzeAntiSilence is cast in bronze
Re: Customer Support

Quote:
Originally Posted by NTLVictim View Post
The posh term is "Power cycling"....
If the damn box keeps lagging behind the remote when I press buttons it'll be getting hit with a large hammer and re-cycled.
AntiSilence is offline   Reply With Quote
Old 23-02-2007, 07:58   #7
NTLVictim
Inactive
 
Join Date: Feb 2004
Services: Finding people (retired)
Posts: 1,065
NTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these partsNTLVictim is just so famous around these parts
Re: Customer Support

That works too....
NTLVictim is offline   Reply With Quote
Old 23-02-2007, 09:31   #8
shugdot
Inactive
 
Join Date: Jan 2007
Location: South Lanarkshire
Posts: 34
shugdot is an unknown quantity at this point
Arrow Re: Customer Support

My favourite CS response to queiries is "Have you tried changing the batteries?" I'm sure that the old Telewest must have had shares in a certain battery manufacturer. I'm waiting to be given that response when I phone to make a complaint about my telephone service.
shugdot is offline   Reply With Quote
Old 23-02-2007, 11:00   #9
Salu
Inactive
 
Salu's Avatar
 
Join Date: Jun 2003
Location: Yorks
Age: 58
Services: VM TV package. VM phone and 200MB internet & slow Tivo
Posts: 2,332
Salu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronze
Salu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronzeSalu is cast in bronze
Send a message via MSN to Salu
Re: Customer Support

Quote:
Originally Posted by shugdot View Post
My favourite CS response to queiries is "Have you tried changing the batteries?" I'm sure that the old Telewest must have had shares in a certain battery manufacturer. I'm waiting to be given that response when I phone to make a complaint about my telephone service.
Sometimes I think you'd get more support from a soutien gorge.....
Salu is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 14:34.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum