sky movies 9

gadge · 02-02-2007, 16:37

whats the deal with movies 9 on V+ when selected it just says please wait and thats it?

quadplay · 02-02-2007, 17:57

A bug in the PIN protection software means that for now, you'll have to press red to launch the PIN prompt if you're using the Virgin-branded EPG or a TVDrive/V+HD box. A solution is being worked on.

grabbi · 10-02-2007, 05:03

for some of us, the press red section doesn't work.

it seems to only be me though..

I press red, wait, like it tells me to, then nothing happens.

no placeholder to put my pin.

same with tv medic and bbc, itv, challenge interactive.

but the people at virgin keep fobbing me off saying it will work etc after being on hold for 82mins.

leics poshie · 10-02-2007, 09:25

mine works fine, so be patient

absthechatter · 10-02-2007, 11:29

Quote:

Originally Posted by grabbi

for some of us, the press red section doesn't work.

it seems to only be me though..

I press red, wait, like it tells me to, then nothing happens.

no placeholder to put my pin.

same with tv medic and bbc, itv, challenge interactive.

but the people at virgin keep fobbing me off saying it will work etc after being on hold for 82mins.

You're not the only one, does not work for me either and has not for last 8 days. Does work fine on the Samsung I had moved upstairs. I have rung customer services a few times, but get fobbed off the same as you. Luckily there has not been anything I want to watch on that channel yet.... But there will be soon.

Everything else works OK for me though, apart from the midnight, lag and lockups. It isn't just slow, it's completely unusable. Roughly 10 minutes to change a channel. OK if you immediately change again, but if left on channel for more than a few seconds, I have to wait another 10 minutes to change again.

Abs

gadge · 10-02-2007, 11:35

[quote=grabbi;34218024]for some of us, the press red section doesn't work.

it seems to only be me though..

I press red, wait, like it tells me to, then nothing happens.

no placeholder to put my pin.

same with tv medic and bbc, itv, challenge interactive.

but the people at virgin keep fobbing me off saying it will work etc after being on hold for 82mins.[/quote
mine did work up to the 8th sky movies 9 still works but other red buttons dont.

grabbi · 10-02-2007, 22:06

I think they may be taking us seriously now as on tuesday I have a technician coming around to sort it.

They say there is a code fault on my account, blocking me from using Red Button and Movies 9, however if I access Virgin Central, it asks for the pin, no problems.

So be expecting another code drop everyone... as soon as the problem is sorted.

gadge · 11-02-2007, 13:07

Quote:

Originally Posted by grabbi

I think they may be taking us seriously now as on tuesday I have a technician coming around to sort it.

They say there is a code fault on my account, blocking me from using Red Button and Movies 9, however if I access Virgin Central, it asks for the pin, no problems.

So be expecting another code drop everyone... as soon as the problem is sorted.

now i can get movies 9 but not the other red buttons only on interactive was working well upto the morning of the 8th then nothing?when our tech last week he was more puzzled then me.

the only prob that concearns me is when i live pause the pic seems to go back a couple of seconds.