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Services: TV, phone and 50Mb broadband with Superhub
Posts: 75
No voicemail
My voicemail has allegedly been activated. When I dial 1571 I'm told that I have no new messages. But when no-one answers the phone at home, there's no voicemail message. I've tried letting it ring for up to 5 minutes. No fewer than 4 customer services reps have told me it's activated, but it clearly isn't properly. What next?
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
Re: No voicemail
They need to call routing and records as it sounds like it has not been activated .For some uknown reason they can not check it properly or they can not be botherd.The wil want to sent a tech out but all the tech will do is ring up R&R to find out its not been put on correctley .I get a no. of faults on telephone quite a lot whic all i have to do is call Give them a call and say it has not been done yet i bet any money they will send a tech out
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Re: No voicemail
Give them a call and say it has not been done yet i bet any money they will send a tech out
