Quote:
Originally Posted by Delta Whiskey
""By the time the Virgin brand is on [the new company] these kinds of issues will be a thing of the past," Sir Richard said."
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I can hear people laughing all over the country!!!
And they impoving evey aspect of the "Customer Journey" buy doing what?? O yeah, making more peeps redundant/leave
less people = better service??? I must have missed the boat!!