30-09-2006, 12:23
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#1
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 37
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
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ntl: Just Left
Just updating you lot with my case, the guy said the connection is probably weak, so he said he's going to boost the connection at the cab.
He said to give him a call back at around 6pm to tell him if the problem is still happening (Getting below 1Mbps) then they will change the wires coming to our house (He says they may be old)
Anyway im not to sure what he means by boost but hopefully it'll do something.
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30-09-2006, 13:13
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#2
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Inactive
Join Date: Nov 2004
Posts: 7,737
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Re: ntl: Just Left
Boost = Tech term for hit the bugger with a hammer, and if still don't work hit it harder with a bigger hammer 
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30-09-2006, 13:26
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#3
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Guest
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Re: ntl: Just Left
Quote:
Originally Posted by Zee
Just updating you lot with my case, the guy said the connection is probably weak, so he said he's going to boost the connection at the cab.
He said to give him a call back at around 6pm to tell him if the problem is still happening (Getting below 1Mbps) then they will change the wires coming to our house (He says they may be old)
Anyway im not to sure what he means by boost but hopefully it'll do something.
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what he means is he has increased the amount of signal entering your house from the cabinet. Often Miss stated as boasting your signal.
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30-09-2006, 13:28
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#4
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Inactive
Join Date: Mar 2006
Location: North West London
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Re: ntl: Just Left
But there are about 9 ntl cabs in total on my street, how does he know which one i am on?
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30-09-2006, 13:56
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#5
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Cable Forum Admin
Join Date: Jun 2003
Posts: 15,142
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Re: ntl: Just Left
Good grief... 9 Cabs? How big is your street? 
I suspect, it will be recorded on your account which cab your in.
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30-09-2006, 14:12
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#6
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Guest
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Re: ntl: Just Left
Quote:
Originally Posted by Zee
But there are about 9 ntl cabs in total on my street, how does he know which one i am on?
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It should have been on his cognito laptop. Cab and mux details.
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30-09-2006, 14:27
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#7
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Inactive
Join Date: Mar 2006
Location: North West London
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Re: ntl: Just Left
My street is the same size as all the others that come of the main street, all those streets have 1 cab, yet mine has loads :S
Most are at the end of the road, then one half way through, then 2 at the other sides end of the street ...
Also, how long till i see a difference from this boost? He left at 12.30 and i notice no difference?
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30-09-2006, 14:45
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#8
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Inactive
Join Date: Jul 2003
Location: Poole, Dorset
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Re: ntl: Just Left
Should be instant.
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30-09-2006, 14:47
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#9
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Inactive
Join Date: Mar 2006
Location: North West London
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Re: ntl: Just Left
Thanks.
Do i need to reboot modem? or computer?
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30-09-2006, 15:28
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#10
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Inactive
Join Date: Jul 2003
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Re: ntl: Just Left
You could try rebooting your Modem, rebooting your PC would have no affect as the problem is/was on NTLs network as you say
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07-10-2006, 14:10
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#11
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 37
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
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Re: ntl: Just Left
Just thought i'd say, it made no difference at all - **** speeds as per usual.
But i know the problem, ntl have identified it and are *STILL* working on it after 3 months ...
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