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Old 15-07-2005, 09:32   #1
Jason1
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Area Manager
Has anyone got a name, email addresss or telephone number for ntl london customer realtions dept if it still exists.

Have been trying to arrange a move via home mover service for 2 months to no avail as postcodes on their system as ntlfreedom even though it is in a cabled are. As expected beacuse of this i am just passed pillar to post as usual. Needs to be escalated if i want it resolved. Thanks
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Old 15-07-2005, 09:37   #2
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Re: Area Manager
Try this post

There seems to be a lot of useful free phone numbers there
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Old 15-07-2005, 09:58   #3
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Re: Area Manager
How about this list in the articles section:
http://www.cableforum.co.uk/board/article.php?a=28
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Old 15-07-2005, 10:17   #4
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Re: Area Manager
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Originally Posted by Aragorn
How about this list in the articles section:
http://www.cableforum.co.uk/board/article.php?a=28
Thanks was looking all over for that. its all changed since i last had to complain then there was regional dept for area and I had to go through to swansea customer relations.
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Old 15-07-2005, 10:26   #5
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Re: Area Manager
Have you tried the ResponseTek system ? http://www.cableforum.co.uk/board/ntl.php
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Old 15-07-2005, 11:24   #6
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Re: Area Manager
Quote:
Originally Posted by Stuart C
Have you tried the ResponseTek system ? http://www.cableforum.co.uk/board/ntl.php
Yes filled it in last week no reply though

Subject: Thank You For Your Feedback!
Date: Mon, 11 Jul 2005 11:09:36 -0700
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_NextPart_000_20B7C_01C58609.065D69A0"
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
Message-ID: <MSC0101xpTljBOh8s4K00008ce8@mail1.responsetek.com >
X-OriginalArrivalTime: 11 Jul 2005 18:09:37.0157 (UTC) FILETIME=[B2DB3B50:01C58643]
Content-Length: 1046


Thank you for submitting feedback to ntl.

As a valued customer, we like to know what we can do to make your ntl experience even better.

We have provided a review tool that allows us to gather your thoughts about the services we provide. This knowledge will be used to help us focus on the issues that matter to you. You can leave feedback on as many topics as you like. Whilst we will act upon your feedback, we are unable to respond to you directly. If you have an enquiry about your service or would like information on one of our additional services, please click here to go to the contact area of our website.

With Regards,
The team at ntl
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