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Well sorry I can't help - I've only had 1 bad day since I came back to NTL in January. Which oddly enough was on my birthday (the 18th feb) my packets were all over the place on that day.
Of course now that I've said that I'm sure I'll have loads of problems
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Re: Problems In The Luton Area ?
Langford here, (on the luton ubr) perfectly fine, btw where does the packet loss occur? although Im no expert, if you show a few trace routes im sure one of the NTL techs will know what it means.
They have not asked for a tracert but all or most of the packet loss is between the modem and the default gateway.
Problem is that the packet loss is intermitant and appears about 3-4 a minute so there is no way you can connect to a vpn and it drops out all the time. This happens with web pages, email and pings the web problem is the same on http as https so its not proxy related.
SNR as viewable by the average TSR (upstream) is fine, downstream SNR is fluctuating all over the shop. There's more than one SNR, all are estimates, one can be fine while the other is rubbish.
Anyway, that modem is definitely very ill - there doesn't seem to be much wrong with the ones around it in the neighbourhood, so my diagnosis is something iffy with the modem or cabling (I particularly like the way it stops and I can kick it back to life by a normal diagnostic command).
Need to sleep then read up about it (and consult Ignition if he's about).
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- I've only had 1 bad day since I came back to NTL in January. Which oddly enough was on my birthday (the 18th feb) my packets were all over the place on that day.
