gaming in basingstoke

[renty]

getting the same here lads internet connection problems on my 1.5mb and t+r ,im leaving ntl if not sorted ...i have a bt adsl 1mb as well its fine , but the idiots from ntl say its not them so whos pulling whos

[jtwn]

More details?

Bad pings?

[renty]

bad ping 2000 i hit last night connection loss for 15sec every 5mins and t+r flashing constantly i have 1.5mb connection ,its only been doing it for a couple of months

[paulyoung666]

Originally Posted by renty

bad ping 2000 i hit last night connection loss for 15sec every 5mins and t+r flashing constantly i have 1.5mb connection ,its only been doing it for a couple of months

hi and to the site , could you do a tracert to your chosen gaming server and post back , also , are you using stb or sacm ??????? , hope you enjoy your stay here

[Graham M]

Im in Poole and my internet (thru STB) keeps dropping, about to phone them

[renty]

hi ,im not sure about ip address to do tracert its novalogic black hawk down tell me how to get it ill post it to you ...
__________________

im not the only person to complain in are area plenty of mates have the same problem but ntl wont listen ..... its strange i have a 1mb adsl with bt as well it plays it great but ntls 1.5mb wont these past couple of months..
__________________

phone is fine

[paulyoung666]

Originally Posted by renty

hi ,im not sure about ip address to do tracert its novalogic black hawk down tell me how to get it ill post it to you ...

do you not see the i.p. you are trying to connect to ???? , if you find out what it is then all you need to do is open a command prompt and type tracert < the real i.p. address > without the arrows , post back if you need more help

[renty]

no you dont

[paulyoung666]

Originally Posted by renty

no you dont

fair play then , pick a site somewhere and post a tracert for it

[renty]

novalogic uk these are the problem servers,www.novalogic.co.uk 38.144.95.66 this is the problem

[BarFly]

i just trace to it & to be honest the NTL side looks ok

Tracing route to www.novalogic.co.uk [38.144.95.66]
over a maximum of 30 hops:

1 16 ms 13 ms 9 ms 10.***.71.***
2 9 ms 8 ms 23 ms swan-t2cam1-b-v105.inet.ntl.com [80.0.254.149]
3 10 ms 10 ms 10 ms swan-t2core-b-ge-wan62.inet.ntl.com [213.105.225
.149]
4 15 ms 13 ms 15 ms win-bb-b-so-220-0.inet.ntl.com [62.253.187.241]

5 14 ms 11 ms 12 ms bre-bb-a-so-100-0.inet.ntl.com [62.253.185.197]

6 15 ms 18 ms 14 ms redb-ic-1-so-010-0.inet.ntl.com [62.253.188.106]

7 45 ms 35 ms 32 ms 195.66.224.185
8 95 ms 93 ms 91 ms p6-0.core02.jfk01.atlas.cogentco.com [154.54.1.5
]
9 90 ms 88 ms 90 ms p12-0.core02.jfk02.atlas.cogentco.com [66.28.4.1
69]
10 90 ms 88 ms 88 ms p15-0.core01.jfk02.atlas.cogentco.com [66.28.4.1
3]
11 97 ms 95 ms 96 ms p4-0.core02.dca01.atlas.cogentco.com [66.28.4.81
]
12 109 ms 106 ms 109 ms p14-0.core01.atl01.atlas.cogentco.com [66.28.4.1
61]
13 129 ms 161 ms 134 ms p14-0.core01.mco01.atlas.cogentco.com [66.28.4.1
53]
14 124 ms 155 ms 121 ms p14-0.core01.tpa01.atlas.cogentco.com [66.28.4.1
42]
15 134 ms 131 ms 130 ms p5-0.core01.iah01.atlas.cogentco.com [66.28.4.45
]
16 169 ms 166 ms 166 ms p14-0.core01.san01.atlas.cogentco.com [66.28.4.6
]
17 173 ms 171 ms 171 ms p6-0.core01.lax02.atlas.cogentco.com [66.28.4.23
0]
18 170 ms 168 ms 167 ms 204.6.150.242
19 167 ms 171 ms 171 ms 38.144.95.66

Trace complete.

ive hightlighted where the main jumps are & there off the NTL network

Can you post back with a trace route from your NTL connection & your BT connection if possible?

[renty]

ntl and bt take same route when they leave there network so why is ntl having probs and wont admit it

Originally Posted by renty

novalogic uk these are the problem servers,www.novalogic.co.uk 38.144.95.66 this is the problem

this is what I got for a tracert to 38.144.95.66

03/01/05 18:17:06 Fast traceroute 38.144.95.66
Trace 38.144.95.66 ...
1 10.189.183.254 13ms 24ms 11ms TTL: 0 (No rDNS)
2 10.189.183.254 12ms 11ms 15ms TTL: 0 (No rDNS)
3 80.4.47.225 12ms 13ms 12ms TTL: 0 (nott-t2cam1-b-v128.inet.ntl.com ok)
4 80.1.79.185 12ms 14ms 13ms TTL: 0 (nott-t2core-b-ge-wan71.inet.ntl.com ok)
5 62.253.185.37 14ms 14ms 31ms TTL: 0 (nth-bb-b-so-200-0.inet.ntl.com ok)
6 213.105.172.14 25ms 19ms 24ms TTL: 0 (pop-bb-a-so-100-0.inet.ntl.com ok)
7 62.253.185.202 21ms 19ms 20ms TTL: 0 (win-bb-b-so-500-0.inet.ntl.com ok)
8 62.253.185.197 27ms 26ms 26ms TTL: 0 (bre-bb-a-so-100-0.inet.ntl.com ok)
9 62.253.188.106 26ms 26ms 26ms TTL: 0 (redb-ic-1-so-010-0.inet.ntl.com ok)
10 195.66.224.185 25ms 44ms 49ms TTL: 0 (No rDNS)
11 154.54.1.5 92ms 91ms 92ms TTL: 0 (p6-0.core02.jfk01.atlas.cogentco.com bogus rDNS: host not found [authoritative])
12 66.28.4.165 91ms 90ms 92ms TTL: 0 (p15-0.core01.jfk01.atlas.cogentco.com bogus rDNS: host not found [authoritative])
13 66.28.4.10 93ms 92ms 101ms TTL: 0 (p12-0.core01.jfk02.atlas.cogentco.com bogus rDNS: host not found [authoritative])
14 66.28.4.81 98ms 100ms 96ms TTL: 0 (p4-0.core02.dca01.atlas.cogentco.com bogus rDNS: host not found [authoritative])
15 66.28.4.161 110ms 108ms 109ms TTL: 0 (p14-0.core01.atl01.atlas.cogentco.com bogus rDNS: host not found [authoritative])
16 66.28.4.153 124ms 131ms 125ms TTL: 0 (p14-0.core01.mco01.atlas.cogentco.com bogus rDNS: host not found [authoritative])
17 66.28.4.142 131ms 136ms 130ms TTL: 0 (p14-0.core01.tpa01.atlas.cogentco.com bogus rDNS: host not found [authoritative])
18 66.28.4.45 146ms 168ms 144ms TTL: 0 (p5-0.core01.iah01.atlas.cogentco.com bogus rDNS: host not found [authoritative])
19 66.28.4.6 175ms 176ms 177ms TTL: 0 (p14-0.core01.san01.atlas.cogentco.com bogus rDNS: host not found [authoritative])
20 66.28.4.230 174ms 177ms 176ms TTL: 0 (p6-0.core01.lax02.atlas.cogentco.com bogus rDNS: host not found [authoritative])
21 204.6.150.242 179ms 175ms 178ms TTL: 0 (No rDNS)
22 38.144.95.66 180ms 174ms 174ms TTL:111 (No rDNS)


it's a bit messy, but you can see that the problems don't start until the trace moves out of NTL 'territory' i.e. after hop 9.

[Neil]

Originally Posted by renty

ntl and bt take same route when they leave there network so why is ntl having probs and wont admit it

That's ntl for you I'm afraid-but.....you need to provide ntl with hard evidence that the fault lies with their network, & having just done a Trace Route to the server you gave earlier, I'm not so sure it does.

[renty]

ntl routeMicrosoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>tracert 38.144.95.66

Tracing route to 38.144.95.66 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.2.1
2 9 ms 10 ms 9 ms 10.152.111.254
3 8 ms 9 ms 11 ms rdng-t2cam1-a-ge95.inet.ntl.com [62.253.122.17]

4 9 ms 21 ms 9 ms winn-t2core-a-ge-wan62.inet.ntl.com [62.253.121.
25]
5 10 ms 10 ms 9 ms win-bb-a-so-200-0.inet.ntl.com [62.253.184.113]

6 12 ms 13 ms 16 ms bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234]

7 11 ms 15 ms 15 ms telc-ic-1-so-210-0.inet.ntl.com [62.253.188.121]

8 29 ms 30 ms 29 ms 195.66.226.185
9 84 ms 87 ms 87 ms p6-0.core02.jfk01.atlas.cogentco.com [154.54.1.5
]
10 84 ms 85 ms 85 ms p12-0.core02.jfk02.atlas.cogentco.com [66.28.4.1
69]
11 85 ms 86 ms 83 ms p15-0.core01.jfk02.atlas.cogentco.com [66.28.4.1
3]
12 94 ms 94 ms 94 ms p4-0.core02.dca01.atlas.cogentco.com [66.28.4.81
]
13 106 ms 105 ms 105 ms p14-0.core01.atl01.atlas.cogentco.com [66.28.4.1
61]
14 126 ms 129 ms 130 ms p14-0.core01.mco01.atlas.cogentco.com [66.28.4.1
53]
15 133 ms 136 ms 134 ms p14-0.core01.tpa01.atlas.cogentco.com [66.28.4.1
42]
16 132 ms 132 ms 132 ms p5-0.core01.iah01.atlas.cogentco.com [66.28.4.45
]
17 166 ms 166 ms 167 ms p14-0.core01.san01.atlas.cogentco.com [66.28.4.6
]
18 169 ms 169 ms 168 ms p6-0.core01.lax02.atlas.cogentco.com [66.28.4.23
0]
19 170 ms 178 ms 170 ms 204.6.150.242
20 168 ms 168 ms 167 ms 38.144.95.66

Trace complete.

C:\Documents and Settings\Owner>