Loss of Service - Leicester

chrisallen · 09-03-2005, 09:58

Hello!

I lost my Broadband connection last night!

The power light and usb lights are on, and the D/S light is flashing furiously. All other lights are off!

Phone CS and they went throught the usual stuff of rebooting etc running tests (although i dont think any tests were actually run) then was told that the service was down in my area, which is LE4 (leicester) and to try again in 12-24 hours.

can anyone confirm this as i have had this problem before and i needed a new cable modem!

thanks

hammered · 09-03-2005, 13:23

I also lost my service over night. (LE11 area)
Was still down this morning, but by 11am it was back up. Try rebooting your modem...

chrisallen · 09-03-2005, 13:30

thanks hammered, i'll have to try when i get home!

touch wood, this is the first time its gone wrong for a while, maybe it's something to do with the speed increase!

jasonjbj · 09-03-2005, 15:54

le2 is fine

dontpannic · 09-03-2005, 16:49

had the problem in Bromley, BR6... was told about a fault, but continued for around 3 hours and has kept doing it every few hours... (STB, but event log saying "CM Broadcast Ranging Fail"

(doesn't really bother me any more, getting a samsung to cope with 1meg next sat...

chrisallen · 09-03-2005, 17:32

everything is dandy here now. and i've managed to upgrade my speed too!!!