Upgrading ADSL, what happens?

Richard M · 24-01-2005, 18:44

I phoned Nildram today to upgrade from 512Kb to 1Mb and they said it will take 10 days to complete.

I forgot to ask the guy on the phone: why does it take so long?
Is it something to do with BT?

TheBlueRaja · 24-01-2005, 19:43

They probably have to retest your line to see if its capable of handling 1Mb.

Could be wrong though.

Bifta · 24-01-2005, 19:43

Quote:

Originally Posted by Richard M

I phoned Nildram today to upgrade from 512Kb to 1Mb and they said it will take 10 days to complete.

I forgot to ask the guy on the phone: why does it take so long?
Is it something to do with BT?

Because BT have to swap something over in the exchange for your line, probably onto a different DSLAM or something so you're waiting for them to schedule it in.

edit: Along with what he said above