Contract up soon what do i do ?

Gavin-D · 03-08-2010, 13:09

Hi, as the title say's my VM contract is up very soon can't remember the exact date but it's before the 18th. As this is the 1st year i've been with them i don't know what i need to do. Do i need to get in contact with them or will they be in contact with me?

Pauls9 · 03-08-2010, 13:37

No need to do anything. Your services will continue unchanged. The only difference is that any time related restrictions in your contract (such as locking you into your service package) will no longer apply.

Gavin-D · 03-08-2010, 14:09

Quote:

Originally Posted by Pauls9

The only difference is that any time related restrictions in your contract (such as locking you into your service package) will no longer apply.

Sorry to sound dumb but what does that mean.

Ben B · 03-08-2010, 14:11

Quote:

Originally Posted by Gavin-D

Sorry to sound dumb but what does that mean.

You can cancel at any time without penalty

Gavin-D · 03-08-2010, 14:33

Thanks for that Ben.

Pauls9 · 03-08-2010, 14:35

Quote:

Originally Posted by Ben B

You can cancel at any time without penalty

Yep - that's what I meant

Thanks Ben!

Ben B · 03-08-2010, 14:50

Quote:

Originally Posted by Gavin-D

Thanks for that Ben.

No probs

Quote:

Originally Posted by Pauls9

Yep - that's what I meant

Thanks Ben!

RobboEdin · 03-08-2010, 16:47

Quote:

Originally Posted by Ben B

You can cancel at any time without penalty

...on 30 days notice.

Gavin-D · 03-08-2010, 18:36

Thanks for the help guy's

speedfreak · 03-08-2010, 19:24

Im not 100% but Im sure someone will correct me, might be worth you ringing retentions and seeing what they will offer if you sign another 12month contract

Gavin-D · 03-08-2010, 20:45

Quote:

Originally Posted by speedfreak

Im not 100% but Im sure someone will correct me, might be worth you ringing retentions and seeing what they will offer if you sign another 12month contract

That's what i was planning on doing it's 150 them i'm thing of leaving isn't it or could i e-mail them ?

speedfreak · 03-08-2010, 20:48

Id ring not email, see what offers are on sky first before you do and see what VM can come up with, Im sure they would rather give you a slightly better deal than risk losing a customer, maybe try and get a L BB out of them?

It suits them to have you sign in for another year

Gavin-D · 03-08-2010, 20:55

I've been looking on the sky site and it's Â£2 more with them for two tv packs and sky sports in HD plus free BB and calls, but i have no intention in going to sky. So i'm going to downgrade my current XL tv pack to get Sky Sports in will see what they come up with.

Gavin-D · 05-08-2010, 18:36

Hi, what are the open hours of the UK call centers is it 9-5 ??