Quote:
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Originally Posted by uni
Any 1 know what this is  :-
0501130338177-InformationH501.6HFC: TRC SYNC Recovery OK
0501130338163-CriticalH501.4HFC: LOST TRC SYNC- trying to recover
From my SurfBoard SB4100 repeats numerous times
(From Configuration Manager logs) |
Hi uni,
The first part of the numbers refers to the time i.e. in your case 13.01.2005 and the others number after that are the time hours minutes and seconds etc and the last number refers to the severity of the error in this case 7 and 3.
So to break this down
0501130338177 = 13.01.05 at 03.38am and 17 seconds your modem had a severity 7 error.
0501130338163 = 13.01.05 at 3.38am and 16 seconds your modem recovered from the severity 3 error.
From memory 7 is information 3 is critical so what this basically means is there was jump in the downstream signal level at that particuar time but was resolved 1 second later.
If this is happening regularly then it maybe time for a call to NTL to arrange an Engineer to correct the signal levels or you could post the results from the signal tab from these diagnostics pages here the next time it happens.
Hope that helps.
Oh yeh excuse my ignorance but should have added this first
to the forums.
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