WebEdge email rubbish

birchyboy · 04-01-2005, 03:57

I am living in Japan for six months and can only send my ntl emails via a college server.

Although I can pick up emails with Outlook, Yahoo, etc., I have to use the WebEdge service to send emails, but ntl won't 'Relay' them. I tried to send from WebEdge, but it doesn't display Unicode. I have to copy & paste from Word or Wordpad.

During this trial, I found so many other things that it appears not possible to do. It logs me out when I write long emails - I have to spell check or something to keep the connection. It doesn't automatically save emails, you have to check a box each time. If you change your mind about sending to several people, you have to go back to the addresses screen. The spell check is hopeless.

Is it really this bad, or as a relative novice, am I missing some tricks to make it work as well as other web-based emails?

Toto · 04-01-2005, 05:41

That's the drawback of the ntl webmail service I believe, time outs are a classic problem.

Not sure if you can cnfigure your email account from your college PC's, but if you set up an account to point to the local SMTP server, and the pop3 part to point to pop.ntlworld.com, you should be able to use OE to send and receive email using your ntlworld email address.

birchyboy · 04-01-2005, 09:06

Thanks Toto.

POP3 collection is pretty easy, as you say.

I tried the local SMTP, but when I try to send mail, all I get back from ntl is 'Relaying is not allowed', presumably to stop spammers and others wanting to hide their origins.

What I would really like and probably won't get, is for the ntl email to be html/rich text based !

Toto · 04-01-2005, 13:01

Quote:

Originally Posted by birchyboy

Thanks Toto.

POP3 collection is pretty easy, as you say.

I tried the local SMTP, but when I try to send mail, all I get back from ntl is 'Relaying is not allowed', presumably to stop spammers and others wanting to hide their origins.

What I would really like and probably won't get, is for the ntl email to be html/rich text based !

When you get that "relaying not allowed" message, are you using a sending email address that is not an ntlworld one?

sherer · 04-01-2005, 13:44

i would think the relaying not allowed message would relate to the IP address he is sending from ie a non NTL one so the SMTP server won't send the mail.

Can't you just setup a gmail account and then put a forward on your NTL one. Better storage and SPAM etc.

birchyboy · 08-01-2005, 13:24

Quote:

Originally Posted by Toto

When you get that "relaying not allowed" message, are you using a sending email address that is not an ntlworld one?

Yes, it's not ntl, it's Yamasa.org so ntl won't send it anywhere other than to an ntl address, like my own. So, I can send emails to myself from Yamasa, but not to anyone else, other than with their "WebEdge", which must be one of the worst email programs that I've ever used and I've used a lot of them, Opera, OE, Outlook, Thunderbird (present favourite), Eudora, etc.

Quote:

Originally Posted by sherer

Can't you just setup a gmail account and then put a forward on your NTL one. Better storage and SPAM etc.

I tried to get Gmail, but it's not on public release yet and I don't suppose any of the mod's will give me a trial version.

Sadly, I already use the forward from ntl to collect email - it's the sending that I can't do through ntl, as you know.

Maybe I'll just have to wait.

08-01-2005, 13:28

There's a thread somewhere here for gmail invites. Now search is working again, give it whirl.

birchyboy · 08-01-2005, 13:30

Quote:

Originally Posted by JohnHorb

There's a thread somewhere here for gmail invites. Now search is working again, give it whirl.

John - Okey Dokey. Anything's worth a try.

Thanks.

birchyboy · 09-01-2005, 12:00

Quote:

Originally Posted by JohnHorb

There's a thread somewhere here for gmail invites. Now search is working again, give it whirl.

Thanks, John.
Found the thread, got two invites, activated the Gmail account, sent myself a message in Japanese kana/kanji and it arrived perfectly formed. All this within 3/4 minutes.
ntl obviously have short time-outs on WebEdge so that they don't have to provide much in the way of resources.
ntl can now put WebEdge where it belongs.

09-01-2005, 12:01

Glad you're sorted.

Toto · 09-01-2005, 14:34

Quote:

Originally Posted by birchyboy

Thanks, John.
Found the thread, got two invites, activated the Gmail account, sent myself a message in Japanese kana/kanji and it arrived perfectly formed. All this within 3/4 minutes.
ntl obviously have short time-outs on WebEdge so that they don't have to provide much in the way of resources.
ntl can now put WebEdge where it belongs.

Ouch

Toto · 09-01-2005, 14:40

Quote:

"WebEdge", which must be one of the worst email programs that I've ever used and I've used a lot of them, Opera, OE, Outlook, Thunderbird (present favourite), Eudora, etc.

The time out is an annoyance, but WebEdge is not an email program per se, it is a web based email client. I'm not sticking up for ntl on all its WebEdge features, but its darned handy on time's, especially when you want to check your email remotely.

birchyboy · 12-01-2005, 12:54

Quote:

Originally Posted by Toto

The time out is an annoyance, but WebEdge is not an email program per se, it is a web based email client. I'm not sticking up for ntl on all its WebEdge features, but its darned handy on time's, especially when you want to check your email remotely.

Toto - I agree it's handy (and on "Get Firefox and Thunderbird"). However, I can pick up email remotely from a similar web based email program - my Yahoo! web-based email account - and I get 250Mb web space. Not only that, but I get a "Your email is over the high water mark" from ntl Admin when I have only 24 in the Inbox, 23 in the Archived and 15 in the Trash?