Help me please!

budwieser · 01-05-2005, 14:03

HELP!!
Got a problem with the stb at the moment, and just wondered if any kind person here can shed some light on it for me please.
Our TV channels just briefly come on then go off and this happens all the time nomatter what channel we`re attempting to watch.
I`ve rebooted the stb but nothing seems to help matters. Also, Broadband seems extremely slow at the moment, my 2 mb service is almost like dial-up again.!!!
I`ve also cleaned the chip on the card and checked all connections. We live in the cambridge area.
Any help will get you lots of greenies and my heartfelt thanks. Cheers in advance.

shredder · 01-05-2005, 14:20

Hello, I'm afraid a call to faults in the morning is required, we would need to check the levels, but with intermittent or freezing pictures is usually ends up being a man in a van

paulyoung666 · 01-05-2005, 15:31

Quote:

Originally Posted by shredder

Hello, I'm afraid a call to faults in the morning is required, we would need to check the levels, but with intermittent or freezing pictures is usually ends up being a man in a van

is faults for dtv open on a bank holiday ????

Graham M · 01-05-2005, 16:05

Apparently so! Shortened day however

shredder · 01-05-2005, 18:01

Yes faults is open 9-5, I have to work aswell, start at 9am instead of my usual 12 Hmmmmm

budwieser · 01-05-2005, 18:10

Cheers for the comments fellow sufferers!!!!!!

I`ll give em a bell in the morning and see what happens.
Just checked and its still the same!

I can see me having a think about a different provider soon.

Shame as i like NTL. Much better than Zenith windows who`ve just `phoned me up again for the millionth time against my wishes!

new thread to be started soon methinks.

Anti Zenith............................................ ....

SLM · 01-05-2005, 20:23

does the now and next bar stay on when you lose pics?

budwieser · 02-05-2005, 10:07

The whole screen goes black mate.

Just `phoned c/s and he reckons its the signal either too high or too low,
sending a techie out on weds to have a look for us.

SLM · 02-05-2005, 15:36

why i asked about the now and next bar is that if the bar goes off. it is either the tv or box at fault if the bar stays on its the signal at fault.

mattley · 02-05-2005, 15:41

Quote:

Originally Posted by budwieser

Zenith windows who`ve just `phoned me up again for the millionth time against my wishes!

http://www.tpsonline.org.uk

budwieser · 02-05-2005, 16:30

Quote:

Originally Posted by SLM

why i asked about the now and next bar is that if the bar goes off. it is either the tv or box at fault if the bar stays on its the signal at fault.

Cheers mate. The mini guide bar stays on while we lose the picture and sound.

budwieser · 04-05-2005, 22:27

The tech came out today and replaced the Pace stb.

The problem still remains and he said he checked the levals and everything was fine!

Back on to cs in the morning methinks!

Rebooted and held up/down, went to installation summary blah, blah,blah..Signal quality: Poor! Getting quite ****ed off now.

budwieser · 05-05-2005, 19:43

Engineer was booked for today between 12.00 and 6.00 and he didn`t turn up!

Not muchly impressed at all.