Cant Release / Renew IP Address.............!!!!!!!!!!!

[richardbuk]

Hi

I am having problems with getting an IP Address from the NTL DCHP servers.

It started on Sunday I was on the internet, it went off and still hasn't come back on.
I have reinstalled WinXP Pro and still can't install the BB setup software.

I have spoken to NTL and they say they need to visit to look at the box.

Is there nothing I can do at my end to try and resolve this problem ?

Thanks

Rich

[poolking]

I would let them come out and take a look.

[Andy E]

Do you have a stand alone cable modem ?
if so are the rdy and sync lights on solid as in not flashing ?
I take it you have rebooted the modem ?


Andy E
ntl pirate

[altis]

Anyone else noticed that strange smell of peaches?

[richardbuk]

Peaches....yum.....whos got the cream.

Do you have a stand alone cable modem ?
if so are the rdy and sync lights on solid as in not flashing ?
I take it you have rebooted the modem ?

No its a Set Top Box (STB?)....everything else works OK, TV, Phone and both green lights are steady and Stable.

[Chris W]

which version of windows are you using? are you using the ethernet cable or the usb adaptor?

[richardbuk]

WinXP Pro SP2, and
Ethernet