ms scanner and camera wizard has stopped working and ideas ?

Brin · 08-09-2004, 17:24

Prior to sp2 my camera and scanning wizard stopped working.

Not sure when but when I start up the app it reports that it cannot see my scanning device ( astraslim SE). If I use the Astra software its fine, If I uninstall the drivers and reinstall XP reports all ok. its just the scanning and camera wizard refuses to recognise that the Bl**dy thing is connected.

Ms knowledge base seems to have no info on this problem. I did read somewhere that Realplayer could be causing the problem but Ive removed this and nothing has changed.

Has anyone else had this problem recently and more importantly have they fixed it?

bonzoe · 08-09-2004, 18:23

I wish I could disable the crap MS camera & scanning wizard so that I could use the scanner software, XP wants to take over everything and what it offers is just less than basic!!

Brin · 08-09-2004, 22:01

it may be cr*p but it was more useful than the noddy software provided by Umax. I suppose the real challenge for me is that something I have recently updated, most probably windoze, has stopped a perfectly functioning app from working. Unfortunately I am not sure at which point in time it stopped working so cannot simply reverse every change made in the last few weeks.
ah well....