Luton Proxy Issues

[Loco]

Just had a great example of how petty NTL can really be. We've been with them for years, and currently get TV, dialup Internet, and telephone (2 lines) through them. I did have a few teething problems with NTL at first (the conversation where I told their head supervisor to send qualified engineers and not untrained monkeys round to install the cables still raise a smile), but since then they've got their act together and I have to say that they've been fantastic... everything I've wanted from them has been done right first time and nothing has been too much trouble.

Anyway, the time has come for myself and Mrs Loco to move to a new pad. We've done all the donkeywork with regards to the move, and the only thing left to sort out was our telephone/Interweb/television connections at the new place. I duly went onto the NTL website and bugger, they don't do our new area... which is a bit of a blow cos I would quite happily have taken my services with me.

So I go to the BT website and did some digging about on phonelines, and I did some investigating on Pipex for a broadband connection, and I then went to Sky to work out what TV I wanted.

Except the link Sky Digital doesn't work from my NTL Internet. Now I thought at first that Rupert Murdoch had been investing in dodgy servers, so I thought I'd use an alternative dial up to check - and lo and behold it worked first time.

Yes, it appears that I good friends at NTL have blocked access to the www.ordersky.com website!

How bloody cynical is that?

www.ordersky.com works for me and im on NTL

why is Sky+ Multiroom: £149 which gives you Sky+ and Sky box
but Sky+ is £199?

i guess its to get the extra £10 a month

[Loco]

Hmmmm.... that's really weird, I've been trying it for 3 days without success.

Don't suppose you're on broadband are and that they use different servers for broadband and dialup?

[Mal]

Works for me as well and I'm on NTL BB.

Originally Posted by Loco

Hmmmm.... that's really weird, I've been trying it for 3 days without success.

Don't suppose you're on broadband are and that they use different servers for broadband and dialup?

yes im on BB

[jtwn]

Skyone.co.uk and ordersky.com hasnt worked for me for some time.

Thing is though, i havent had any other proxy issues of late...

[danielf]

This does appear to be a proxy issue. It didn't work for me. I changed proxy to cache2-brhm.server.ntli.net (port 8080), and it loaded in a flash.

Have a look at http://homepage.ntlworld.com/robin.d...trancache.html

for some info on proxies.

[malcpro]

I have tried 6 times, and get page can't be displayed.
and using BB with cache2-nott.server.ntli.net port 8080 proxy.
changed proxy to cache1-nott.server.ntli.net port 8080 and worked fine

[Stuart]

Works for me. On BB.

[Florence]

Worked first time for me Manchester BB

[gooner4life]

works fine for me.

Do you want to take the comment back?

[Ramrod]

Fine for me on BB..............

[danielf]

Loco: have you tried changing your proxy?

(tools, internet options, connections, lan settings, check 'use a proxy server for your lan', click advanced and fill in the details (the ones I posted earlier for instance), then click ok, and try again). Assuming you're using IE

[goldoni]

Originally Posted by Loco

Hmmmm.... that's really weird, I've been trying it for 3 days without success.

Don't suppose you're on broadband are and that they use different servers for broadband and dialup?

I'm on BB via the Luton servers and like you I am unable to get the info for ordering SKY I tried every which way and the screen just timed out. so what am I doing wrong?? I have not changed any settings and using the standard proxy settings ??????? I have tried with IE6 & Firefox, plus I have just updated my OS with SP2

[danielf]

Originally Posted by goldoni

I'm on BB via the Luton servers and like you I am unable to get the info for ordering SKY I tried every which way and the screen just timed out. so what am I doing wrong?? I have not changed any settings and using the standard proxy settings ??????? I have tried with IE6 & Firefox, plus I have just updated my OS with SP2

Look at what I posted just before you. Try that, and see if it works then. The thing with the proxy is that, occasionally, some web pages may not be available through some of the proxies. With standard settings, you are assigned a default proxy. What I posted above allows you to set a specific proxy, which may make the page available (if the problem is with the default proxy, rather than the page). Normally, you will want to use the default settings. Only consider changing your proxy when you have difficulty accessing a specific page. So, don't expect that specifying a proxy will improve your surfing in general. It is a workaround should the one that is assigned to you by default is not able to load a specific page.

Also, your browser, or service pack is not going to make any difference (afaik), when your local proxy decides to act up.