[MERGED] Big Brother on Broadband Plus

scrotnig · 16-06-2004, 01:00

Can anyone else actually get this to work?

The Broadband Plus console has a huge Big Brother banner at the top, but when you click it, Real player opens and displays the following message:

Quote:

For security reasons we need to make sure you are a Broadband Plus user before allowing access to the Big Brother live feed.

Please visit the Broadband Plus website if you would like to access Big Brother.

Anyone with Broadband Plus able to replicate this or is it just mine?

Chris W · 16-06-2004, 01:31

I am just redirected to here:

http://uk.real.com/partners/channel4...th=CNT&lpage=2

can you pm me some account details and i will make sure this has been escalated when i go to work tomorrow.

MB

Jonathan David · 16-06-2004, 05:43

Is your firewall on? Does it allow your web browser to refer? When I had Broadband plus at the very begining, i needed to tell my firewall (Norton) to send this information out.
If i didn't send this info out then i wasn't able to access any of the broadband plus sites.
Just a thought anyway

Randomly · 16-06-2004, 14:36

I'm having exactly the same problem.. i've tried with the firewall disabled, but sill getting the same error message. All the other content works fine

iadom · 16-06-2004, 15:05

As far as I am aware, I am still on my last months free trial, however if I try to access BB Plus I get to the grey page with the message "Broadband plus has launched", and click on the logo, nothing happens. It has been like this for days, surely if my free subscription had expired I would get some sort of message telling me?

scrotnig · 16-06-2004, 15:15

Same for me, it's not the Firewall as all the other content is fine. Tried turning the firewall off but still no joy.

I'm off the free trial and paying for it now.

iadom · 16-06-2004, 15:20

Just tried again, left the grey screen on for a while, then went back to Ntlworld homepage and re clicked on a few BB Plus links and managed to get them to work. Also got a message saying that pop up blockers could cause problems so have edited ZA Pro.Still get redirected to the same link as MB when trying the Big Brother link.

saxo_vtr_paul · 16-06-2004, 15:55

I get this screen which is the same for most people I think.

Chrysalis · 17-06-2004, 04:19

why do so many commercial sites use real player for streaming, its inefficient and bloaty

Chris W · 17-06-2004, 11:45

This matter has now been escalated to the appropriate people for investigation... i will update you when there is more information available.

MB

djcammy · 18-06-2004, 09:15

I signed up for the month's free trial and BB seems to be working fine (most of the time). The problem is that I signed up on my desktop, working on the assumption I'd be designated a user/password so I could also use it on my laptop. But as it's obviously done by cookies I can't get it to transfer across! Anyone got any ideas if there's a way to do this?

Also, for anyone who's actually paying to use Broadband Plus (I'm assuming there must be one or two people somewhere!) do NTL use a user/password system, so that you can use it on multiple computers if you want to?

scrotnig · 18-06-2004, 09:32

Quote:

Originally Posted by djcammy

I signed up for the month's free trial and BB seems to be working fine (most of the time). The problem is that I signed up on my desktop, working on the assumption I'd be designated a user/password so I could also use it on my laptop. But as it's obviously done by cookies I can't get it to transfer across! Anyone got any ideas if there's a way to do this?

Also, for anyone who's actually paying to use Broadband Plus (I'm assuming there must be one or two people somewhere!) do NTL use a user/password system, so that you can use it on multiple computers if you want to?

I pay for it, but it works the same way, there's no username and password.

I seem to be one of those who actually thinks it's a decent service, it's almost worth it for Music Choice alone.

quadplay · 18-06-2004, 10:57

Your BroadBand Plus registration is based on your Cable Modem's MAC address rather than your PC's, and I think it works the same way for STB customers.

djcammy · 18-06-2004, 11:03

Quote:

Originally Posted by Mark B

I pay for it, but it works the same way, there's no username and password.

That's interesting... what happens if you change your computer? How did you activate it in the first place? I looked around but couldn't find out whether NTL use IP or MAC address to work out who's signed up for it.

Quote:

I seem to be one of those who actually thinks it's a decent service, it's almost worth it for Music Choice alone.

So far it does actually look quite good, still can't decide yet whether I'll subscribe or not yet.

djcammy · 18-06-2004, 12:41

Quote:

Originally Posted by jimbo

Your BroadBand Plus registration is based on your Cable Modem's MAC address rather than your PC's, and I think it works the same way for STB customers.

Thanks for that jimbo! How I managed to miss your post prior to posting mine I've no idea

Anyway, if it uses the MAC address of the modem shouldn't it theoretically work on my laptop (which is wirelessly networked)? Some things on Broadband Plus do seem to be working, but I can't get Big Brother to work, as it's failing to authorise every time.

Any ideas?