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juice got spilled on my ntl modem(silver) and now sync and rdy led's do not come on, whats the score with getting a replacement?
ring ntl and say your modem has stopped working and you can't understand why, please can they send you a replacement (its in their interest to do so) just clean it up as best you can
As I recall from other threads, these things only cost about £10 so the cheapest option would be for them to just send you a replacement.
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(its in their interest to do so) just clean it up as best you can 
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