05-07-2019, 13:16
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#1
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cf.member
Join Date: Mar 2018
Location: Glasgow
Services: Amazon Prime Video Netflix Discovery+ apple Tv and xbox
Posts: 99
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latency (Ping )
hi anyone thats a gamer knows high ping sucks for all games and crappy upload is worse i have both issues upload is 2.2 mbps and download on ps4 is 224mbps games like call of duty are unplayable as i get kicked from lobbies and games like fortnite i can play but its laggy my friend that stays 20 mins away is in a bt only area and has sky broadband and gets 10 ping on a 30mbps connection i happy with virgin i want to keep it its just this issue needs to be resolved and virgin dont know what the isssue is they sent my hub fresh signals i can now play call of duty but fortnite my ping has went from 30 to 36+ any ideas on what can be done to help this issue ??
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05-07-2019, 13:51
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#2
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,843
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Re: latency (Ping )
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05-07-2019, 14:13
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#3
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cf.addict
Join Date: Jun 2009
Posts: 108
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Re: latency (Ping )
upload isn't the cause of high latency unless someone on your network is using the upload or saturating it causing your latency to increase. It's most likely your local area is congested for upstream and you are suffering latency/ping spikes because of this.
If gaming is a must for you a 80/20 VDSL2 connection usually performs better ping/latency wise than VM. especially with jitter.
Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=15ms TTL=58
Reply from 151.101.0.81: bytes=32 time=15ms TTL=58
Reply from 151.101.0.81: bytes=32 time=14ms TTL=58
Reply from 151.101.0.81: bytes=32 time=15ms TTL=58
Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 15ms, Average = 14ms
Tracing route to bbc.co.uk [151.101.0.81]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms dsldevice.lan [192.168.1.1]
2 15 ms 14 ms 14 ms lns6.inx.dsl.enta.net [78.33.253.8]
3 15 ms 15 ms 15 ms 100.bundle-ether2.inx.dsl.enta.net [78.33.253.1]
4 15 ms 15 ms 15 ms bundle-ether1.interxion3.core.enta.net [188.39.127.242]
5 15 ms 16 ms 15 ms bundle-ether100.telehouse-east4.core.enta.net [188.39.127.102]
6 15 ms 15 ms 15 ms ip81-59.fastly-gw1.lonap.net [5.57.81.59]
7 15 ms 15 ms 14 ms 151.101.0.81
This is my Aquiss 80/20 VDSL2 Connection.
My VM 350/36 connection is allover the place with ping anywhere between 18-80 in peak hours only gets plugged in for big downloads/used for wifi.
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05-07-2019, 16:59
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#4
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cf.member
Join Date: Mar 2018
Location: Glasgow
Services: Amazon Prime Video Netflix Discovery+ apple Tv and xbox
Posts: 99
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Re: latency (Ping )
Quote:
Originally Posted by Taf
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yeah i just ran tests via dsl reports and i have 200+ bufferbloat im looking on how to fix this with the hub3 hopefully the hub4 is much more advanced and has none of these issues
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05-07-2019, 17:47
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#5
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,843
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Re: latency (Ping )
200+ bufferbloat? You're lucky, I just got 2662mS! And that is about typical...
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05-07-2019, 17:57
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#6
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cf.member
Join Date: Mar 2018
Location: Glasgow
Services: Amazon Prime Video Netflix Discovery+ apple Tv and xbox
Posts: 99
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Re: latency (Ping )
Quote:
Originally Posted by Taf
200+ bufferbloat? You're lucky, I just got 2662mS! And that is about typical...
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So it's all part of the fun of being a virgin media customer 🤔😂
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05-07-2019, 20:26
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#7
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: latency (Ping )
I love my first person shooters like the best of them but if you need a guaranteed ping under 30 all the time then you are going to have to look to a non-VM connection for it.
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07-07-2019, 09:25
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#8
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cf.member
Join Date: Nov 2009
Services: M600, talk more anytime
2 x V6, sky cinema, Sky sports Maxit TV, kids pack, unlimited sim
Posts: 75
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Re: latency (Ping )
Not every VM connection is bad
Pinging bbc.co.uk [151.101.64.81] with 32 bytes of data:
Reply from 151.101.64.81: bytes=32 time=12ms TTL=58
Reply from 151.101.64.81: bytes=32 time=13ms TTL=58
Reply from 151.101.64.81: bytes=32 time=10ms TTL=58
Reply from 151.101.64.81: bytes=32 time=10ms TTL=58
Ping statistics for 151.101.64.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 13ms, Average = 11ms
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07-07-2019, 10:14
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#9
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: latency (Ping )
Mine's not "Bad" but not as good as some here, lowest ping i see to UK stuff is about 20ms but it's never caused my any issues gaming etc
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08-07-2019, 12:53
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#10
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cf.member
Join Date: Mar 2018
Location: Glasgow
Services: Amazon Prime Video Netflix Discovery+ apple Tv and xbox
Posts: 99
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Re: latency (Ping )
would a SamKnows white box cause my issues ?
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08-07-2019, 13:24
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#11
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cf.addict
Join Date: Jun 2009
Posts: 108
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Re: latency (Ping )
Quote:
Originally Posted by KillerCroc1
would a SamKnows white box cause my issues ?
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try running without for a week see if it improves but i very much doubt it.
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08-07-2019, 13:32
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#12
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cf.member
Join Date: Mar 2018
Location: Glasgow
Services: Amazon Prime Video Netflix Discovery+ apple Tv and xbox
Posts: 99
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Re: latency (Ping )
Quote:
Originally Posted by kalleh
try running without for a week see if it improves but i very much doubt it.
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cool thanks for the reply Kalleh
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08-07-2019, 15:46
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#13
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cf.mega poster
Join Date: Jul 2008
Location: Coventry
Services: Vodafone/City Fibre Gigafast 900
Posts: 1,781
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Re: latency (Ping )
This is pretty typical for my connection.
Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=16ms TTL=57
Reply from 151.101.0.81: bytes=32 time=16ms TTL=57
Reply from 151.101.0.81: bytes=32 time=13ms TTL=57
Reply from 151.101.0.81: bytes=32 time=13ms TTL=57
Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 16ms, Average = 14ms
__________________
Join Date: Jul 2008
Location: Coventry
Services: FACTCO/CityFibre 1GB FTTP; Asus GT-AX11000 +3 iMesh nodes; Humax 2Tb TV boxes x2; Synology DS920+ used as Plex server
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08-07-2019, 17:54
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#14
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,347
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Re: latency (Ping )
Quote:
Originally Posted by roughbeast
This is pretty typical for my connection.
Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=16ms TTL=57
Reply from 151.101.0.81: bytes=32 time=16ms TTL=57
Reply from 151.101.0.81: bytes=32 time=13ms TTL=57
Reply from 151.101.0.81: bytes=32 time=13ms TTL=57
Ping statistics for 151.101.0.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 16ms, Average = 14ms
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What do you use to ping a site?
edit.... guess you used CMD ping -t 151.101.0.81 .... had to google that never tried it before.
__________________
PSN: Snoopzster
Last edited by SnoopZ; 08-07-2019 at 17:57.
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09-07-2019, 12:03
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#15
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cf.member
Join Date: Mar 2018
Location: Glasgow
Services: Amazon Prime Video Netflix Discovery+ apple Tv and xbox
Posts: 99
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Re: latency (Ping )
Quote:
Originally Posted by SnoopZ
What do you use to ping a site?
edit.... guess you used CMD ping -t 151.101.0.81 .... had to google that never tried it before.
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hey SnoopZ thanks for the response :-) do you or anyone know how to open these ports on the hub 3 TCP: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479 ?
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