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Old 18-07-2006, 16:15   #1
cyrus the great
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Billing problem
Hi all. About 2-3 months ago I was going to leave ntl and they did me a deal . I was on 2mb for £24.99 and they gave me unlimited phne calls and phone for £5 extra. I pay the usual £24.99 via DD and I have always had a paper bill aswell. I got my first paper bill which was for £24.99 as normal but was debited £9 odd off and left £15 odd, £24.99 was taken DD as normal. The next bill was the same , so obviously I am concerned that they are not charging me at all for my phone etc. Can someone help. Thanks
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Old 18-07-2006, 17:42   #2
Chris W
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Re: Billing problem
have you called customer service?
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