Slow Downloads - GigaNews

[Widescreen]

When trying to download from GigaNews, speeds are under 100kb

All was fine last night, and i was maxing my connection out as normal

Only this morning has my speeds, been so slow.

Web downloads are fine.

Anyone having the same problem?, any recommedation on how to sort it out.

I've tried using both of GigaNews servers, tried using both on port 119.

[andip1967]

I am having problems with Newshosting, not that it helps you sorry.

If I use NTL's newsgroup server everything is fine speed wise, however when I connect to newshosting its dead slow. I am on 10mb, and a little stump for answers

[MaD FOr iT]

yer i have speed isues but iam on astraweb .i checked out there service status page this is what it said

"Our EU farm has been taken offline completely due to a fiber cut. The fiber company is currently working to restore connectivity. In the meantime, all traffic has been redirected to our US servers."
maybee they use the same line?

[Colli]

I've noticed the same trend. I pay a newsgroup provider for a better news service. I always use their European server and speeds have always been pretty impressive. However, over the last few days the speed has really taken a dive. When I brought this to their attention, they told me that there was extensive packet loss in NTL's backbone in the route to me from the EU server.

I've also tried their US servers but they're just as bad.

How many connections do you run at once? I use newsbin and connect 10 times and get the full 10 meg of my connection when downloading large numbers of files

[basil]

no problems with newshosting...

[Widescreen]

I run 2 connections.

and usually get 400 on each one.

now i'm getting 40 on each one

Giganews support can't find out what's causing it.

up the connections to 10

[IanUK]

Try specifying the IP number of the USA Giganews server, you'll probably just keep getting routed to the EU one otherwise.

NTL did have big problems routing to the Giganews EU server, but I thought it was fixed, have to tried a speed test from their web site to see what speeds you are getting from HTTP to their EU server ?

[basil]

Oh no im getting the problem now.

Really slow download speeds under 100KB/s

[IanUK]

Sunday Peering congestion ?

[Widescreen]

Upping the connection to 10, dosn't make any difference

Below is the 4th email i got back from GigaNews

I have to say, been with Giganews for about a year and there tech support is fantastic.


Hello

Thank you for contacting Giganews Technical Support!

When connecting to different locations you travel across many different
carriers sometimes dozens. What appears to be the issue is that one of
these carriers is accruing traffic congestion. If this is the case we would
not have much control over this. I am going to go ahead and escalate this
through the appropriate channels to look at your account more specifically.

It may take a little while to get a response back to you, but I assure you
we will get back to you as soon as possible.

If we can further assist you in any way, please let us know. Thanks for
choosing Giganews!

[darkone338]

have u tried the alternative ports 80 and 23 to the giganews servers ?

also, have u tried tracerouting to giganews to see if theres a massive jump at a router somewhere and also, have you tried running the speed tests on the giganews website ?

[IanUK]

Their speed test gives me about 900k a sec.

[Widescreen]

yea tried all of the above.

Their speeds test give me around 900k aswell on both servers